After reading reviews on TripAdvisor for Calle Angosta, I made the booking prior to an October visit to Cuenca. I was to be staying in Cuenca for two nights, one night on either end of a three-day trek through nearby Cajas National Park. As such, sleep was important given the physical exertion expected at such a high altitude. Previous reviewers suggested that the B&B's rear rooms would be best, so I specifically requested such a room when making the reservation. The reply: no problem.
Our first night in room 8 was fantastic-- we felt welcomed, the room and bathroom were new and clean, and the food at Calle Angosta is reasonably priced and delicious (this was a constant). Gloria, her family, and her staff are all excellent and kind. When we returned from the park a few days later though, I was told that guests' reservations had been shifts, and we were now to stay in room 3, in the front of the property. From the unending doorbell, parking bell, people passing by our room's windows to the noise of the general reception area, it's a wonder that anyone in rooms 1, 2, or 3 can get and peace and rest. Avoid these rooms entirely. I was supremely disappointed (and honestly, angry) that I had the foresight to request a rear room, and we were subjected to the racket of the front rooms all the same.
Last bone to pick: the staff didn't seem to get that my boyfriend and I were gay, and together. The whole awkward question about two men in one bed came up when checking in the *second* time. Come on, now. Basic awareness is not so much to ask, particularly in the hospitality industry in one of Ecuador's larger cities. There's no sense in creating an awkward situation. None of us lives in boxes anymore, and certainly not in closets.
All around, though, a haven amid a busy Cuenca.
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