My mom, sister, and I decided to stay at Casa Ordonez after reading reviews at TripAdvisor and other sites. Since it's a new hotel, it's not yet in the guidebooks (though it certainly will be when new editions come out) which was a nice break from the beaten path.
I made a reservation through their website and my interaction was unbelieveably smooth. Maria Ines got back to me the very same day!
Our travel plans had changed and we arrived unannounced at Casa Ordonez at 8 a.m. (instead of late evening like we had planned). We were prepared to be told that our room was not yet ready. Instead, Maria Ines and her mother were there to greet us by name and assist us directly to our room so that we could relax after our travelling. We met Alberto later and my mom had a great time hearing his stories about his time living in the US!
The hotel is lovely, clean, and secure. The beds are comfortable and housekeeping is prompt and thorough. However, the highlight of the experience at Casa Ordonez was the staff. Run by the Ordonez family, guests are made to feel like they are personal guests of the family. For fans of Bed and Breakfasts, Casa Ordonez will be a perfect fit!
The service at Casa Ordonez is impeccable--they catered to our every need. Little touches like fresh flowers--in our room and throughout the restored, historic building--and bottles of water in our room each day made us feel like extremely valued guests. Breakfast was prompt and delicious each day and was ALWAYS served with a smile.
Casa Ordonez is a perfect place to stay in Cuenca!
- Official Description (provided by the hotel):
- Beautiful restored "Old Spanish" home, family run, personal service. Our mission statement "Feel at Home". ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline and Hotwire so you can book your Casa Ordonez reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Ordonez Hotel Cuenca