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“Pretty basic hostel, but not bad value for money”
Review of Cayman Hotel

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Cayman Hotel
Ranked #35 of 110 Hotels in Quito
Certificate of Excellence
London
Level 6 Contributor
102 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Pretty basic hostel, but not bad value for money”
Reviewed July 28, 2009

The hostel was pretty basic, but we had all that we needed - private double room with en-suite shower room, basic breakfast included in the room price, free internet access, and good, cheap laundry service.

The staff seemed pleasant and helpful enough.

Very good location for bars, restaurants and other tourist "needs" such as convenience stores and second hand book shops. However, the noise from the street outside was quite loud at night. Not so bad that it prevented us from getting a good night's sleep, though.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EmmaM2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    60
    47
    12
    4
    7
See reviews for
14
35
31
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
1 review
Reviewed July 8, 2009

In May, I went to visit Quito, and was going to stay at this horrible place for a week but decided to leave after one night. The description on the internet is very deciving. There is no telephone in the rooms. They mention cable t.v., but there is only one t.v. in a gathering room, so be prepared to fight for the remote with whoever happens to be there. Even the restaurant is out of service. The staff is umfreandly and unprofessional, and this includes the owner. When I arrived, I asked the guy at the desk for information about places I wanted to visit, and he did not know much about anything. Later that day, I happened to come across the "owner" by the front entrance. In a nasty tone, she asked "Can I help you" and when I told her that I had just arrived that day, she just walked away and could not even say welcome. For the same price, I stayed at the Windsor right on Amazonas Avenue and had a great experience with them.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 24, 2009

In an excellent and quiet neighborhood, this hotel, once a private mansion, offers very clean and comfortable accommodations for a very reasonable cost. The common rooms on the first floor are large and inviting and very clean, a great blessing in Quito, and offer satellite television, free access to high speed internet service, and a dining area in which you may host visitors. The house has a private enclosed garden, as well. The kitchen offers snack and light dining service for moderate cost in the afternoon and evening, and you can buy bottled water, beer, etc. cheaply on site. There is an inexpensive laundry two doors down, as well. The staff is fabulous and helpful. We loved this place so much we used it as the anchor site for our explorations to the Galapagos and into the Andes, coming back to continue to explore colonial Quito between trips outside the city. Would recommend to anyone and will come back.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chowchowlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ecuador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2009

Service is terrible at this hostel. There is a lot of noise at night (not in the street but inside the same hostel). Rooms have bare walls and you have to wait ages for hot water. The worst thing about it is that the staff is really unfriendly, if you complain they won't care. I'm from Ecuador and I've been to incredible places that cost half of what you pay here.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ecuadoriantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nyc
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2009

the staff is rude and the owner of the hotel is very rude to the guest if are not european please don't go there. not tv ,no phone .the bathroom so small you can hardly take a bath there . not gay friendlly as advertised in web page
you have to share the tv with other guest same with the phones service is very bad.
i only stayed with my colleagues one night ...and they only take cash no credit card .if you dont pay the extra nights they call the police.

  • Stayed May 2009, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank david3855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level 5 Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 8, 2009

This hotel is in the heart of the Mariscal. That may be a good thing to some people, but we should have realized the proximity to so much street noise. We stayed there during some of the presidential campaign parades at night...and during a weekend. Earplugs were provided, and were essential. They did help a lot. We stayed in 2 different rooms, and although small, they did offer some sensible storage space for your belongings.

The staff was very trustworthy, and willing to assist with whatever questions we posed. In addition, the pre-trip arrangements were handled professionally and no money was required to confirm the room.

The standard breakfast was not that memorable (only bread, marmalade, coffee, juice), but you can buy additional items at very affordable prices.

The main complaint for us would be the location -- the noise and a little too close to the Mariscal action. Our room faced the street and people were under our window late at night, playing guitar, smoking, drinking, etc.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LYFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
España
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 20, 2009

Funny that lynn mentions that earplugs were essential, because I was there the third weekend of January and earplugs were avaiable at the reception. It is in deed a little noisy saturday nights, but stil I think it is probably one of the most quiet hotels around the area since it is in a little side street. It was very nice, clean and definitely good value.

Before getting there this hotel was recommended to me by a couple I met back home in Spain and later on when making a reservation the owner was very kind in taking the time to respond all my questions in several mails and helping me organize my time in Ecuador. The hotel also offers a cheap shuttle service from the airport, I actually had the same owner (a polish lady... I cant remeber her name) of the place waiting for me at the airport.

I had also a pretty room with a small table/chair and a window with a garden view which was great, since not many houses in Quito have gardens.

Definetly the best things about it are: the location, the friendly english speaking staff, free Internet & Wireless and the general fact that is a little cute house/hotel, very confortable with HOT WATER 24/7.

  • Liked — Internet & WIFI, location, garden, comfortable beds, english speaking staff
  • Disliked — small breakfast
  • Stayed January 2009, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank caminantemundial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cayman Hotel

Property: Cayman Hotel
Address: Juan Rodriguez E7-29 y Reina Victoria, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#8 Best Value Hotel in Quito
#21 Business Hotel in Quito
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cayman Hotel 3*
Number of rooms: 11
Official Description (provided by the hotel):
The Hotel Cayman is an European owned and family operated Hotel; an intimate place in a world-class cultural touristic destination, Quito, Ecuador. Our hotel provides an alternative to big hotel chains, offering high standards, a peaceful surrounding, the highest individual customer service and a warm family atmosphere. Our professional staff will make every effort to make of your stay, a memorable one. After a day of exploration, our guests staying in one of the eleven rooms that the Hotel offers, can enjoy of an open air terrace, a romantic garden, a peaceful sitting room with a chimeney or a dramatic roof terrace overlooking the Pichincha Volcano from one of our exclusice rooms. Each room is unique and has been designed with tradition and elegance, using a color palette inspired by the warm and earthy colours of the Andes. They're immaculate, light and airy, equipped with the necessary amenities to make your feel at home. In your room, you will find fresh towels and a local Arriba Chocolate of the highest quality placed on your pillow to be savored. The beds are covered with ecuadorian textiles, using the finest cottons and traditional indigenous designs. If you must stay in touch, we have WIFI throughout the property for those with mobile devices, and a computer workstation for guests without a computer. The Hotel is located on a quiet side street in the Mariscal neighborhoud, just two blocks away from the Plaza Quinde and 15 minutes away from Quito's Colonial Old Town. It occupies an original refurbished house from the beggining of the XX century, part of the UNESCO Heritage site, while its surroundings have everything you need for a perfect holiday: museums, galleries, shops, boutiques, spas and more than 100 restaurants, cafes, bars and clubs. ... more   less 
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Also Known As:
Cayman Hotel Quito

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