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Joyce H

Great Place to stay in Quito!

5.0 of 5 bubblesReviewed Feb 18, 2017
Casa Gardenia is a fabulous place to stay in Quito. The views of the Old Town is simple the best. The rooms are wide, super clean and spacious with incredible views.
The breakfast is really tasty, the staff is super friendly!
Great accommodation affordable prices!
Date of stay: February 2017
Trip type: Traveled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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All reviews top floor old town ten minute walk historic district lovely hotel walking distance we loved our stay no elevator taxi driver location was perfect would definitely stay here again hotel is located andres basilica airport ecuador cereal
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Reviewed February 12, 2017

I loved staying in Casa Gardenia for my weekend trip. The rooms were wide, clean, comfortable and modern. The hotel had a wonderful view and you could go to the terrace to enjoy the sun and the breeze. The staff was very friendly, the breakfast is made with local ingredients, it was delicious (had a small variety of fruit, bread, cheese, milk, cereal, eggs) and in general the place has this family feel I liked. The owner was also very friendly.

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank solromo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 10, 2017

My wife an I stayed at Casa Gardenia for two nights. Although the place is lovely, we had an unfortunate incident which we do not feel the management dealt with properly.

The second morning I left our room and passed a young man, several feet from the door. We both nodded, said good morning and I went on my way downstairs to breakfast. When my wife came down shortly after, she told me that immediately after my departure the young man entered our room, surreptitiously, without knocking. Seeing my wife naked, he immediately retreated. Since the young man watched me depart the room, noticing that I had not locked the door and subsequently entered the room without knocking, we strongly suspect his motive for entering. I mentioned the incident to the young lady managing the hotel. She, in turn, told the cleaning lady, the young man's mother, who came and pleaded with us not to report the incident to the owner. We followed up with an email to the owner, but suspect that the email was intercepted and responded to by the young manager, based on the message which referred to "apologizing again". Although the email was signed by the owner, we had never spoken to him about this incident.

We are permanent residents of Ecuador, understand the culture and difficulty many people have obtaining and keeping good jobs. Nonetheless, we feel that not reporting this incident would be a disservice both to the owners and to future travelers. The hotel is truly lovely, well situated and worth consideration, but .....

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Rex A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 9, 2017

This is a small hotel with a "family" feel - the staff is very helpful, courteous and service-oriented. The breakfast in the morning is "sufficient", but not really spectacular. The hotel arranged for us to be picked up at the airport (about an hour's drive from the airport) for a fee of $ 30. We also hired through the hotel's front desk a local driver (Juan Carlos) for a whole day and he was very good at showing us lots of sights - for a cost of $ 60 you cannot beat this, and it definitely was better than taking a tour bus. The roof terrace at the hotel is gorgeous and the view just unforgettable! We would come back to this hotel any time and hope to do so again soon :-)

Room tip: All rooms are recommendable :-)
Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Brigitte484
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 8, 2017 via mobile

This hotel is very modern, clean and comfortable. The staff is amazingly helpful and on site 24/7. They arranged an airport pickup for $30 which compares to cab fare and was a great assistance given that my flight arrived near midnight. The rooms were clean and comfortable. The layout is a bit odd and glass walls on the rooms overlooking the central area can make it a bit noisy if s group is in the lobby, but otherwise it was quiet and comfortable. Old Town ( El Centre ) is a charming place and this is a wonderful hotel located just a few minutes easy walk from the key sights.

Date of stay: February 2017
Thank HankF333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 6, 2017

Casa Gardenia in Quito is the best place to stay. The views out of the city are just gorgeous.
The rooms are elegant, wide and spacious.
The breakfast is so delicious prepared with local ingredients.
People are very nice and helpfull.
If you go to Quito go to Casa Gardenia!!

Date of stay: February 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank Tommy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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