The office staff at Happy Gringo was very responsive during the planning stages of our trip which was so nice. We had a half-day tour of the old town with Andres then a full day to Otavalo. Andres was calm, informative, and just a very pleasant man to spend the day with. And he made great recommendations for lunch!
Then on our last day in Ecuador, we flew back to Quito from Cuenca where we were met at the airport by Christian. Our plane was very late but he was there, patiently waiting, with my name on his sign! Christian usually does the adventure tours--diving with sharks in the Gallapagos, kayaking down rapids in the jungle--I don't know how he got stuck taking my old-lady self up to Cotopaxi for the day! But he was so charming and sweet--he patiently showed me and my son the area then drove us back to the airport to catch our late night flight back to the US. It was a nice way to spend the day.
Happy Gringo has some really good people working for them. I highly recommend them.
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