I booked a single room. As my plane was diverted to the south of Ecuador, I telephoned to let the reception know. I asked the man if he spoke English or French, tried speaking both, and he hung up the phone on me. I tried calling twice again and the first time when I tried talking he hung up, the second time he hung up immediately. I then went off with a dictionary I had in my hand luggage and wrote out what to say to him, and called again. As a Swiss-French-Ecuadorian hostel in the capital, I would have expected to be able to speak French or English (I was coming to Ecuador to learn Spanish so had none at that stage). It was pretty horrible on top of a diverted flight.
The other staff were fine; two friendly, others not friendly but fine. It probably helps to speak Spanish, as maybe they are sick of people who don't speak Spanish, but then they are catering for tourists.
The hostel itself is nice. There is a lovely small courtyard area onto which the rooms face. There were no people up late here when I was staying, though I guess if there was a group it might be noisy, although there is a sign to ask people to be quiet there after 9. The indoor area is nice, with various seating areas, but only one couch inside the main door. It would be a lovely place to hang out in with others. There was a pool table but nobody used it while I was there. I had breakfast (extra) of bread and coffee which was find. They do evening meals but I didn't have any.
The room was nice enough, clean, spartan, bright during the day but gloomy in the evening as there was only a ceiling light. It had wooden floors which was nice, but meant that people walking created a lot of noise, but I didn't mind this much. The window was onto the terrace and the curtains were pretty see-through with the light on, so that was a bit annoying. The towels (pretty worn but I didn't mind) were renewed every day. The hot water seemed to run out as people used it, so better to have shower earlier on.
The location is between the old and new towns, so there is not much in the immediate vicinity. There is a bus stop really nearby which is good for travelling during the day, but as people are constantly advised not to go out after dark (6pm) it is not so good if you want to go to a bar or restaurant in the evening.
There were little lockers where one could store valuables e.g. camera, passport, which was useful, though I think things would have been fine in the room.
So it was not a fun or cheerful hostel, but it was nice and quiet enough.
- Official Description (provided by the hotel):
- Owned by a Swiss, L'Auberge INN Hostel is a backpackers hostel located between the two main centers of interest in Quito: The modern town and the colonial Quito Built in a way to give you a convivial and safe place in the Ecuadorian Capital, our hostel provides any facilities you will need to make your stay as enjoyable as possible in Quito.. L'Auberge Inn is known in Quito since 1995 as a great meeting place for backpackers from all around the world but today our "colonial hostel" also has the capacity to receive little groups of tourists. Renovated in 2010 our social area includes: The restraurant opens in the morning and in the evening with an international menu. A friendly garden full of plants Tv room, bar, free cyber coffee (free wifi) ... more less
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- Also Known As:
- l`Auberge Hotel Quito