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“3 two night stays”

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Hotel Real Audiencia
Ranked #35 of 113 Hotels in Quito
Reviewed January 16, 2014

Great location. Lots of stairs. Can be noisy so earplugs are essential. Good wifi. We had 3 different rooms. One had an old small bathroom. Decent breakfast and great views from restaurant. Be sure you get your deposit credited on your first night. We didn't and now I am going through the hassle of a charge back on my credit card. Taxis called by hotel more expensive and even though they tell you they will know where you are going. They don't.

Stayed: December 2013, traveled with friends
1  Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this reviewResponded March 20, 2014

Dear Ms. Linda,

Thank you for your feedback. We really appreciate you taking the time to write your thoughts and comments about your stay with us.
Please know that we have shared your review with our Front Desk Manager to prevent this situation to happen again. Hope to have you again with us soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 - 124 of 335 reviews

Reviewed January 8, 2014

Is located in Plaza Santo Domingo, so you can visit the entire Colonial center of Quito. It has a trolebus station in the plaza, for visiting the rest of the city. The room was clean and big. Nice and clean bathroom. The staff is really kind. They can keep your lugagge if you're chek-out. The breakfast is good with a great view over the plaza. We loved it.

  • Stayed: December 2013, traveled as a couple
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Thank Graciela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this reviewResponded March 20, 2014

Dear Ms Graciela,

Thank you very much for reviewing our property. We really appreciate your feedback of your stay. We are pleased to know that you enjoyed our privileged location, rooms, breakfast, and view from the restaurant. We can´t wait to welcome you back soon!

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Reviewed December 29, 2013 via mobile

We spent 4 nights here before Xmas. The building is a little old fashioned. But the staff could not have been more helpful. It is very well situated in the heart of the old town. We only ate breakfast here which was fine and there was a stunning view over plaza st Domingo from the restaurant,

Stayed: December 2013, traveled as a couple
Thank TomandaliUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this reviewResponded February 5, 2014

Dear Sir,

Thank you for taking the time to write about your stay with us. We are pleased to know that you enjoyed your stay and that you took advantage of our privileged location in the Old town. Our staff was really happy to help you during you stay. We hope to offer you our services in a future opportunity.

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Reviewed December 27, 2013

The customer service at this hotel was outanding and includes all staff that we encountered. It is located only a few blocks from La Ronda, the most happening spot in old Quito. The breakfast was also far superior to any breakfast included hotel we found in Quito.

  • Stayed: December 2013, traveled with friends
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1  Thank LunaSven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this reviewResponded February 5, 2014

Dear Guest,


Thank you so much for your positive feedback. I'm really happy to hear that you enjoyed our location, breakfast and found our staff outstanding. For us it is really important to offer an attentive and personal service to all of our guests. We look forward to having you back!

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Reviewed December 9, 2013

We stayed here for a short stopover in Quito. The beds were amazing, the shower and room we had was updated and clean. They were renovating the hallways as we were there with hardly any interruption at all. We stayed on the second floor in a room with a view of the plaza with the sound proof windows and it was great. The front desk was super helpful and were even able to pack us breakfasts as we were leaving early the next morning before the buffet opened. We ate at the restaurant at the top floor and it was average but had a great view!

  • Stayed: November 2013, traveled with friends
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1  Thank suzannecard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this reviewResponded February 5, 2014

Dear Ms. Susy,

Thank you for choosing us for your stay in Quito. We are so pleased to know that your stay was great and that it meet all your expectations. We hope to see you again in the near future!

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Reviewed December 9, 2013

The bed was terrifically comfortable and the staff were friendly but the stale cigarette smoke smell was hard to take the first night. The rooms could use a good airing out and some fans as well. I was surprised to find I was hot in the room over night and heard five other guests at neighboring tables saying the same.

  • Stayed: December 2013, traveled with friends
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Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this reviewResponded January 31, 2014

Dear Ms,


We appreciate your feedback about your recent stay with us. We are happy to know that you enjoyed the bed and that you were pleased with our staff, they are always happy to offer a valuable and attentive service to our guest.

I'm really sorry to heard that you felt hot inside the room, thank you for bringing this to our attention, we will take the neccesary measures to fix this. Hope to have you again in the hotel in the future.

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Reviewed December 5, 2013

I had a single room (106), very basic but clean, no view. The junior suite is quite nice, I would recommend that one. It is a bit noisy but I'm here during the week of the celebration of the founding of Quito. Breakfast was plentiful, eggs, some meat, cheese, lots of fruit, cereal,j yogurt, juice, coffee and more. The location is perfect, within walking distance of everything in the Old Town. The view from the restaurant on the third top floor is very nice. I had no problem with the WiFi, plenty of hot water, free bottled water in the room.

  • Stayed: December 2013, traveled solo
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1  Thank CarmenOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this reviewResponded January 31, 2014

Dear Ms.

Thank you for taking the time to share your experience at Real Audiencia. We are pleased to know that you enjoyed your stay with us ; our location in the Old Town, breakfast, the view from our restaurant and the jr suite. We will love to welcome you in a future visit.

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Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
Price Range: $50 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Real Audiencia Hotel

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