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“worst experience of quito visit”
Review of Posada Del Maple

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Posada Del Maple
Ranked #31 of 233 Quito B&B and Inns
Certificate of Excellence
A TripAdvisor Member
“worst experience of quito visit”
Reviewed October 5, 2004

after having reserved the "mini suite" we were very disapointed to find a room barely deserving the name "room"; a building backwards in maintenance, narrow unsafe staircase leading to room, low ceilings resembling a coffin, horrible decoration. Worse was the service, or better said lack of it. Rude indifferent personel, no help at all, one can not even use the phone against payment to call a taxi. However having reserved space the first and last night of our stay, we felt we had to go back and honour the reservation as a courtesy however no pre payment had been asked. Our only request was to give us another room, one where we did not have to climb inconvenient stairs and passing numerous levels, because continueing our trip to Europe we had to leave at 3 AM in the morning with a lot of luggage and realizing that there would be no assistance at all. To us this seemed to be a reasonable request ( there was space available and we were also willing to leave and look for other lodging), to them it appeared to be a mayor problem and finally we left with the owner of the hotel literarily yelling and insulting us in public. We felt totally harrassed. It was our worst experience in Quito, the rest of our stay was very pleasant and to be repeated.
We fully understand that a low to average budget hotel does not cater to high quality wishes and do not expect that. But a friendly service and a smile do wonders. Total lack of profesionalism, hospitality and efficiency!! Be aware, inviting descriptions can end in a nightmare!!!!!!
And a good look from the outside doesn't tell anything from what you will find behind the doors.
A real low class place!

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170 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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English first
Syracuse, New York
Level 6 Contributor
84 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 324 helpful votes
Reviewed June 12, 2004

Haven't been to Quito since 2000. I do remember this hotel as having very nice workers. Lots of stuff to do & see near Quito. (I lived in Ecuador for some time.)


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Thank funnychap24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Posada Del Maple

Property: Posada Del Maple
Address: Juan Rodriguez E8-49 y 6 de Diciembre | La Mariscal, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
Ranked #31 of 233 B&Bs / Inns in Quito
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Posada Del Maple 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
We are situated in the best and quite street of La Mariscal District,the touristic heart of Quito, close to everything you will required. We have:sharing dorms, sharing bath room and private bath rooms with TV sat. All include a great bufet breakfast.Communal services:sitting rooms, patios,terraces,kitchen with free hot beberages. Free internet and WiFi, free luggage storage and use of safe. ... more   less 
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