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“Clean, helpful staff, Nice dining, Basic room”
Review of Hotel Sebastian

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Hotel Sebastian
Ranked #42 of 116 Hotels in Quito
Certificate of Excellence
Reviewed January 29, 2012

We stayed 2 day prior and 1 day after a trip to the Galapagos. This is a very nice hotel, with some European funky charm. Beds are small- perhaps a double? One was not big enough for a Moose and a Mouse. The included breakfast had lots of items to choose from, and made to order omelets- also wonderful coffee with hot milk. Wonderful strawberry jam for fresh baked croissants- warm from the oven. We had dinner two nights- lots of American and local choices to please anyone.

Room Tip: Rooms at from with balcony are nice to open the door- but police station up the block has alarms oft...
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  • Stayed: January 2012, traveled with family
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Thank MooseMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 204 reviews

Reviewed December 9, 2011

Our tour (full trip report at http://nmcgalapagos.blogspot.com/) set us up at the Hotel Sebastian for two separate nights in Quito, one night on the way to the Galapagos and one night on our way back from the Galapagos. We had two different rooms and we found both rooms to be clean, modern and comfortable.

Our first room was a LARGE corner room on the 3rd floor complete with two sitting areas, two double beds and a double vanity. The room would have been suitable for a family of 3 to 4 people and was more than the two of us needed (not that I'm complaining). Unfortunately, the view out of this room was blocked by a tree.

Our second room was on the 6th floor and it was smaller, but had a large king bed. The view out of this room was much better and I was happy to be able to snap some pictures.

There was wireless internet available in the lobby. The hotel staff were generally friendly and pleasant. Though we found service in the restaurant to be rather slow and at times inattentive.

The hotel is located within walking distance to lots of shops and restaurants. As a result, we could hear the traffic and car horns just outside the hotel, but we didn't find this to be a problem at all and were able to sleep soundly.

  • Stayed: November 2011, traveled with family
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2  Thank nmcOne23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2011

Hotel Sebastian was recommended to us by a very experienced trip planner with 30 years' experience in Ecuador. The reviews were good, the photos and descriptions seemed of a very clean, well-maintained but slightly faded Grand Dame in the European style...and the price and proximity to the airport seemed to make sense as we would be transiting through Quito for at least 8 nights over a month of touring in Ecuador. Little did we know that Hotel Sebastian would be our "home" away from home...the staff knew us on sight at each return and always made us feel like they were taking extra special care of us; they stored our luggage when we downsized to smaller packs for the Amazon and the Galapagos and other destinations - even making arrangements to have our bag delivered to us when we accidentally loaded the wrong one with the wrong gear when we left for 5 days! Upon request, they set out coffee and a light breakfast for earlier than 7:00a.m. departures, and the breakfast buffet (with eggs cooked to order) was always good and plentiful, served in a cheerful windowed room with tablecloths and fresh flowers. The business center has several computers and a printer for guests' complimentary use and there is wifi in the rooms; bottled water is provided daily in the room and there is a small refrigerator. Though the bed is hard, it is very comfortable. The front desk staff was helpful in every way and though most spoke English they were patient with our practicing Spanish -- directing us on a map to a pharmacy/drugstore, optical, atm, cell phone store, restaurants (besides the one in the hotel), museums, etc. - all within easy walking from the hotel. Excellent and friendly service! Our compliments and thanks to Marcelo and Maria Belen at reception and Wilson, Victor, Rodolfo and others, the best bellmen ever! **Suggestions: Visit the Tourist Office and Craft Shop nearby on Reina Victoria; great pizza at Al Horno Pizzeria just out the front door and left across the small plaza/park!!

Room Tip: The higher floors 4-7 may be a little quieter as higher above the street. The corner suites are spa...
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  • Stayed: August 2011, traveled as a couple
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5  Thank TravelCouple82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2011

We stayed a total of 3 nights in this hotel while visiting Ecuador with Friendly Planet. Everyone at the hotel is very friendly and most helpful in making your stay special. The food in the restaurant is excellent and is priced very reasonably with plentiful portions.

We stayed in a regular room the first part of our stay and the corner suite the second part. Both rooms met our needs. My only negative comment on the rooms would be the hair dryer is due to be updated. The housekeeping staff does a wonderful job the rooms and especially the bathrooms were immaculate.

I would definitely stay here again if I were in the area.

Room Tip: I would ask for higher floor away from the traffic and a room not to near the elevator.
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  • Stayed: September 2011, traveled as a couple
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3  Thank Rojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

From outside without special attraction, inside in the lobby we were welcomed by bundles and beautiful arrangements of hundreds of fresh roses. Travelling on Euro-basis, prices in Ecuador are modest from our perspective. So we decided in favour of the honeymoon-suite on the highest floor, tremendous large and situated at a corner offering a stunning view over Quito. We like large beds and were very happy with the 2,20m (!) kingsize bed. All the staff in the hotel, at the reception or bringing some drinks to our room, were very friendly and always had kind words for us with a smile on their lips - what a beautiful atmosphere!

The hotel is situated in a safe area with dozens of little restaurants in walking distance - nevertheless we prefered the outstanding breakfasts in the morning and exceptional good local food for dinners in the evening in the hotel-restaurant.

In summary: hotels like this are the cream on a beautiful cake like Quito.

Room Tip: If your budget allows it, take the honeymoon-suite.
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  • Stayed: January 2011, traveled as a couple
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2  Thank bluemeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

Our family of five stayed here for tow nights at the end of our 9 day stay in Ecuador. We had a triple for the teenagers, and a double for the adults, which worked out perfectly. The rooms are a little dated, but very clean and comfortable. The staff was incredible, and really couldn't have been more helpful. They provided wonderful restaurant and sightseeing recommendations, and provided transportation as well. It was two or three blocks from Plaza Foch, which the kids loved, and within walking distance of lots of great restaurants and shops.

As far as safety, we were out every night until 10 - 10:30, and never felt like there was a problem.

  • Stayed: August 2011
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1  Thank Colcor5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

Located in the new part of Quito, near the larger chain hotels, this locally run hotel provides a good value. The double rooms are spacious with large beds and wardrobes, a sitting area, a desk, an eating area, large bathrooms with a tub/shower and double vanity, and a balcony. Front desk staff were very helpful although some spoke limited English. The Sebastian is a family / business hotel with some conference facilities and a business center. The resturant served local and international dishes at resonable prices. There is a buffet breakfast that is a bit pricey if not purchased with the room. A few other restaurants, including a good pizzaria are nearby.

Room Tip: Rooms on the front of the building have balconies and are larger but may have some traffic noise.
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  • Stayed: April 2011, traveled as a couple
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3  Thank robbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sebastian

Address: Diego de Almagro N 24-416, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in Quito
Price Range: $85 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sebastian 4*
Number of rooms: 55
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Also Known As:
Sebastian Hotel Quito

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