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“Nice but could use a facelift”
Review of Hotel Quito

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Hotel Quito
Ranked #24 of 113 Hotels in Quito
Certificate of Excellence
Reviewed November 14, 2013

Ia a nice hotel but the rooms could use a little updating. We had trouble with the plumbing which required the maintenance crew to fix. also the safe in the room did not work. The halls are very dark and some are quite far from the main lobby. But on the plus side there is a lovely resturant on the 7th floor for breakfast with a beautiful of Quito. I did not find the employees at the front
desk to be over helpful or friendly. But overall it was a nice place. Not a 4 or 5 star hotel as advertised.

  • Stayed: August 2013, traveled with friends
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Thank Kate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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245 - 251 of 796 reviews

Reviewed November 13, 2013

Stayed here for 2 nights only but the hotel fulfilled all my needs. Good location, excellent breakfast, easy and quick check in and check out, quiet room, and amazing views.
I emailed the hotel in advance and asked for an updated room away from the elevator, and in a higher floor. My room was excellent but was really far away from the elevator...lol. There are long corridors so those who don't like to walk much should be aware of this.
There were numerous foreign tourists here, most of them on a trekking tour.
the only downside was the cable TV which didn't have any channels in English.

  • Stayed: November 2013, traveled on business
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Thank Claudia26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

We stayed here for 2 nights before our Galapagos cruise and one night after. This hotel is recommended by Klein Tours and is part of their package. The hotel has an impressive modern lobby. The rooms are dated, the linens are not top hotel standard There is no air conditioning in the rooms which made it stuffy at night. You can open the balcony door but the door bangs. The windows did not open in either room we had. The room and bathroom is clean but basic. The bathroom floods when you take a shower. The breakfast is good but don't bother getting a box breakfast if you leave early...stale cake bread roll with ham and cheese muesli bar bag of chips and an apple and small juice. The view from the restaurant is great. We ate in the restaurant and it's very average in quality. The wifi in this hotel was intermittent and one night they had major problems with the Internet. There is a business centre. The spa area and lift as well as other parts of the hotel smelt of petrol or some other chemical and is unpleasant and possibly toxic. It's also far away from the major areas and you need to take a taxi everywhere Wouldn't stay there again.

  • Stayed: November 2013, traveled as a couple
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Thank 255060Charlie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Breakfast at Hotel Quito was awesome and the restaurant view of Quito was fantastic. The room was nice and had everything we needed. Some of the décor was a little dated by US standards but fully functional and clean. Staff were friendly and accommodating, and most were bilingual. There are three hotel computers in the business center for guests to use for printing plane tickets or surfing the web.

Tip: If going to downtown Quito, hail a cab a block from the hotel. You'll spend $3 instead of $5. On Sundays, the park beside the Mercado Artesanal is a great spot to hang with locals enjoying the day. That cab ride was only $2.

  • Stayed: September 2013, traveled with friends
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2  Thank TravelingDog08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

As with the other reviews, the rooms are pretty basic and in need of an upgrade. The bathrooms are really old, the first room I was in the bathroom reminded me of a public restroom! The fact that there is no climate control other than an open window ( to very loud, constant traffic noise) was a total bummer as the rooms are very stuffy. Not a hotel I would recommend.

  • Stayed: September 2013, traveled solo
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Thank prdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

My wife and I came here on honeymoon. They charged our card four times, leaving us without money for the remaining 2 weeks of honeymoon, ruining it.

A month later nothing has been done and they refuse to help. Despite providing them with auth codes on all the payments they took they still refuse to help.

Staff have single handedly refused to offer any useful help with this.

Staff in the hotel were rude and stuck up, especially in the restaurant

  • Stayed: September 2013, traveled as a couple
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Thank ClarvisJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

This was thee hotel our tour company used this trip. It had all of the expected to include TV in English and free wifi. Our breakfast buffet was included with the stay. Friendly staff assisted with making us comfortable. Near the US embassy if you need to do business there.

Room Tip: Ask for a room facing the pool.
See more room tips
  • Stayed: October 2013, traveled with friends
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Thank grammawa44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 170107, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 113 Hotels in Quito
Price Range: $95 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 
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