Nice hotel, with a lovely restaurant on the top floor overlooking the city and surrounding mountains. It appears to be a non-smoking hotel, and has a small business center with computers, plus (somewhat finicky and quite slow) wi-fi. The outdoor pool looks beautiful, and there were occasionally people in it, despite the cool weather. All the rooms have 2 bottles of water.
Staff is reasonably friendly and most speak decent English, except in the restaurant. The buffet breakfast is beautiful and varied, and the dinners are well-prepared and tasty. Be very sure the omelet-maker understands your needs - my "no meat" request didn't get through. The bottles of water are brought to the table already open, which made us a bit nervous.
I was with a group that stayed there 3 times in a 10-day trip. Twice, we had great rooms with nice features, like entrance alcoves for every 2 rooms, with automatic lighting (those rooms were on the 2nd and 3rd floors, although I have no idea whether that's significant). Lots of mirrors, spotlessly clean, bed turn-down with mints.
The first night, several of us had really crummy rooms (they were on the 1st and 6th floors), apparently despite the tour operator's reservations for us. The hallways smelled of disinfectant, my bathroom had peach tiles and was amateurishly patched with pink glop, so the sink looked like someone had spit in it. There are doors to the outside from several places on the first floor that don't look or feel secure.
- Official Description (provided by the hotel):
- Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more less
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