My granddaughters, ages 12 and 14, and I stayed at the Sheraton Quito for three nights prior to our Amazon Basin and Galapagos Adventure. This was my granddaughters' first trip outside the US. We were nervous. Everyone, I mean everyone, at Sheraton Quito took very good care of us. Our room was in The Club so we were able to eat all our meals just across the hall. Food was delicious and service was personal and excellent. The wonderful people at the front desk helped us hire a taxi to take us on a tour of Quito. Was perfect. We slept well, ate well, and our nervousness disappeared. It all began with Maria Jose Miranda, Groups Manager, who personally guided me through our Sheraton reservation last February. I'm forever thankful to her.