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“Great hotel, helpful staff, most enjoable”
5 of 5 bubbles Review of Hilton Colon Quito

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Hilton Colon Quito
Ranked #20 of 114 Hotels in Quito
Certificate of Excellence
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel, helpful staff, most enjoable”
5 of 5 bubbles Reviewed April 25, 2014

Quito has an exceptional Hilton. Spacious comfortable quiet rooms, excellent complimentary breakfasts in the Colon Cafe, very helpful staff, good internet access and very pleasant public areas. This hotel is a relaxing oasis of comfort and convenience. On the 12th Floor I had a lovely view too.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank roderickm19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Guest,

We are very pleased to know that you had a wonderful stay at Hilton Colón Quito and an enjoyable trip in the city. We will make sure to pass your comments to our staff in order to feel motivated and improve our service.
Thanks once again for considering Hilton Colón Quito, we hope that we can have you in your next stay.

Greetings from Latitud 0°,

Hilton Colón Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,288 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Covington, Kentucky
Level Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

What a pleasant surprise for a tired US traveler at the end of a 22 day trek in South America. This Hilton felt just like one in the US heartland. And what a breakfast spread! Beds were great, bathrooms clean and spacious, and plenty of views out the windows. Maybe ask for a room above the 5th floor to miss some of the traffic noise, but our room on 3 was fine, noise was not an issue after business offices closed.
Close to a small marketplace and several small cafes - but some of the cafes close early!
The airport is about an hour away, but that's the same for almost every hotel in Quito.

Room Tip: Ask for a room above the 5th floor for perfect quiet at all hours.
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.

We take seriously your comments and we will take actions to improve about your concern.
Once again we appreciate your time and comments, our main objective is to meet the needs of each of our guests beyond their expectations.

Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Hilton Colon Quito
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Jersey
Level Contributor
94 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed April 18, 2014

Spent 2 nights with a Gate 1 tour. The stay was wonderful. Staff was outstanding. The rooms were clean and comfortable. The food in the restaurant was very good. The buffet outstanding. In a good location where you can go shopping. The service was outstanding.

Mary and Andy

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 93mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 bubbles Reviewed April 15, 2014 via mobile

I am a flight attendant with a major international airline and I absolutely love when I am lucky enough to get Quito trips. Not only because Quito is an amazing city, but the Hilton Quito Colon is such a wonderful layover hotel. The staff are so good to us, anticipating our every need and always being extremely friendly. The breakfast in the cafe is delicious. I'll try dinner tonight for the first time. I have enjoyed drinks at the sushi bar downstairs on a few occasions and really appreciate the staff there, especially the manager, Santiago, who always remembers me. The area around the hotel is so much fun and lots of touristy activities are only a cheap cab or bus ride away. My favorite thing to do, though is just shop for beautiful handicrafts. I can't get enough alpaca blankets and handmade jewelry! I have brought my husband along with me for a long layover and also look forward to bringing my mom. LOVE LOVE LOVE QUITO!

Stayed April 2014, traveled on business
Helpful?
Thank DianaTier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

What an awesome location! This hotel is right across the street from one of the city's biggest craft markets and parks. I had so much fun shopping here and I felt safe since I was across the street. I could run upstairs and drop off my purchases, and then run down again and do some more shopping!! On Sunday, the street is closed to cars and bicyclists abound. Plus, practically all of Quito was in the park, having a great time, listening to live music, buying cotton candy, dancing - it was so full of life I stayed until the market closed until around 7ish. The weather was delightful in March.

To top off your shopping, you can eat very cheaply at McDonald's or Kentucky Fried Chicken which is right across the street. I know it's not an authentic experience but the less you spend on food, the more you will have for the market!! Also, bargain at the market - they expect it, and you'll end up buying more anyway with the money you save doing that.

The entrance to the Hilton is very modern and the doormen are very sweet. Two friends wanted to go to McDonald's at night and they started walking around the corner, and one of them stopped me and asked where she was going as he rushed to the end of the block. He was concerned for her safety - not so much because Quito is not safe - it is a city after all - but because the locals know that tourists are here. We called out to her, and they returned to us and the doorman said he would walk her because he was concerned for her safety. At that point, she thanked him, heeded his advice and decided to go upstairs. The front desk and concierge are very helpful and polite as well.
In the lobby, there is free juice which was so welcomed after riding on the bus after a long day. However, sip slowly because one orange/pink juice looked sweet and yummy, but when I downed it, I almost choked - it was very bitter! There are gorgeous, huge flower arrangements which make great photo ops. The breakfast was very yummy and filling, and on one day, there was an omelet bar. The rooms are big, clean, with a comfy bed and nice view of the city - ask for a room facing the market - I sat for almost an hour watching the buzz. There is a nice bar, with a sushi restaurant behind it, that offered a free welcome drink which we used right before we went to the airport.
Right outside the Hilton, across the street to your right, you can catch the Hop ON, Hof OFF bus for $12. It will take you all around Quito, including the huge Angel statue on the hill, and the cable car. It's an open air double decker bus that passes the major sights of the city, and you can get off and on again as you like - buses return to the spot an hour later.
And last but not least, if you have not seen all the Bachelor and Bachelorette reality series, there were two channels on TV that aired old reruns of both of these shows. I had never seen the one in which Ali Fedetowsky choosed Roberto Martinez to be her groom - but now sadly they are not together - but watching Roberto was definitely well worth watching right before I went to sleep!
This Hilton is worth every penny - safe, convenient, efficient and in the heart of shopping!!

Room Tip: Ask for one that overlooks the market so you can wake up to and watch the shopping buzz
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelchick627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Guest,

We are very pleased to know that you had a wonderful stay at Hilton Colón Quito and an enjoyable trip in the city. We will make sure to pass your comments to our staff in order to feel motivated and improve our service.
Thanks once again for considering Hilton Colón Quito, we hope that we can have you in your next stay.

Greetings from Latitud 0°,

Hilton Colón Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed April 13, 2014 via mobile

We spent 2 nights at the hotel. We are Hilton Honors members and stayed on the executive level and had access to the executive lounge. The hotel staff were all courteous and helpful at all levels. We enjoyed the lounge and our snacks there. We had free internet which kept us connected. We would stay again.

Stayed March 2014, traveled as a couple
Helpful?
Thank reidbo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Guest,

We are very pleased to know that you had a wonderful stay at Hilton Colón Quito and an enjoyable trip in the city. We will make sure to pass your comments to our staff in order to feel motivated and improve our service.
Thanks once again for considering Hilton Colón Quito, we hope that we can have you in your next stay.

Greetings from Latitud 0°,

Hilton Colón Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DRIPPING SPRINGS
Level Contributor
10 reviews
6 hotel reviews
4 of 5 bubbles Reviewed April 9, 2014

A lovely hotel centrally located. Great staff with comforts of home. Surrounding area has great markets and eating places of many varieties. Concierge service offers great suggestions based on individual preference. Staff is pristine and well-dressed always ready to support. Definitely would return with Hilton Colon as #1 choice.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ToImprove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, May 21, 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Colon Quito

Property: Hilton Colon Quito
Address: Avenida Amazonas N19-14 y Patria | Amazonas Av. N19-14 and Patria street, Quito 170150, Ecuador
Phone Number:
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Quito
#9 Family Hotel in Quito
#10 Luxury Hotel in Quito
#10 Business Hotel in Quito
#16 Romantic Hotel in Quito
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Colon Quito 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Strategically located in Quito, the capital of Ecuador, the Hilton Colon is only 15 minutes away from Mariscal Sucre International Airport, and is surrounded by cultural, tourist, commercial and financial centers. Our excellent location is only minutes away from the old Colonial ... more   less 
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Also Known As:
Hilton Colon Quito Hotel Quito
Hilton Hotel Quito
Hilton Quito

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