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“one of the best”
Review of Swissotel Quito

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Swissotel Quito
Ranked #14 of 112 Hotels in Quito
Certificate of Excellence
Reviewed September 8, 2012

impressive lobby, nice receptionists and concierge...dormen and valet as well. nicest spa fully equiped, great indoor/outdoor pool, try the hot rocks foot therapy walk near the indoor pool...very nice room clean and spacious. Would definetly go back. nice buffet for breakfast (included in price of room?) dinner buffet could have been warmer(cover up the hot food). that<s the only negative i found...but well worth the price...free internet access at the business center

  • Stayed: September 2012, traveled solo
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Thank piboMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded September 10, 2012

Dear Guest,

Thank you very much for taking the time to share you experience. Our main concern is to treat you as if you were at home and our staff is happy to do so.
We will take care about the dinner buffet to keep it warm. Thank you very much for your feedback.
We look forward to welcoming you back the next time you visit Quito.

Kind regards,

Swissôtel Quito

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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449 - 455 of 1,028 reviews

Reviewed September 2, 2012

We are currently staying at this hotel as part of a small tour group and find this to be an excellent place to stay. The buffet breakfast has a wonderful choice of food, beautifully presented and fresh. We have wi fi in the rooms so I don't understand previous reviews saying they didn't have wi fi.
Would recommend this nice friendly hotel

  • Stayed: September 2012, traveled with friends
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Thank Maureen703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded September 4, 2012

Dear Maureen

Thank you for review. We are delighted to hear that you had a pleasant stay and enjoyed our services. We look forward to welcoming you back the next time you visit Quito.

Warm regards,

Swissôtel Quito

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2012

I will stay here again. Location was great. Food was good, our room was clean, nice lobby and common areas. The rooms are not brand new, but they are ok.
We stayed only for one weekend. I recommed taxi tours if you speak spanish well and feel comfortable with.

Stayed: April 2012, traveled as a couple
Thank Icaro I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded September 4, 2012

Dear Icaro,

Thank you for choosing Swissôtel Quito. We are happy to hear that you enjoyed our rooms.
Thanks for taking the tame to share your experience. We look forward to welcoming you back the next time you visit Quito.

Kind regards,

Swissôtel Quito

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Reviewed August 27, 2012

Stayed there twice in Aug with a group. They hotel is great - very comfortable and plenty of facilities. The Gym is great for a hotel gym, pool amazing, and plenty of restaurants in the hotel and mostly they were well priced.

Shame there is no wifi in the rooms but you can get wired Internet in the room although it's not very reliable - mostly I could only have one web page open at a time. Wifi is available in the lobby and restaurants although in the breakfast restaurant it didn't work too well.

If you want something with everything, this is the hotel for you.

Stayed: August 2012, traveled with friends
Thank PabloInkosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

This was PERFECT. We spent three weeks in Ecuador and used Swissotel as a base that we kept coming back to , in between interludes elsewhere in the country. We had requested single beds, but on arrival there was a big conference in session, and the room they gave us was very small, with a double bed, and next to the lifts. Room so small they could not easily fit a dinner trolley in that night. But on returning, subsequent stays, we were given large, very spacious rooms with two double beds. Wonderful to be on higher floors too so as to take in the views of the mountains and volcanoes. Staff so professional and efficiant, food was superb, whether you did the breakfast buffets, in room dining, lunches in the cafe, etc ...all were amazing. Could not fault this hotel. And would love to go back.

Room Tip: ask for single beds, or else you might get a SMALL room with a double
See more room tips
  • Stayed: October 2011, traveled with friends
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Thank vikki b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded August 27, 2012

Dear Guest,

Thank you for choosing Swissôtel Quito as the place to stay during your trip to Ecuador. We are delighted to hear that you enjoyed our services, specially our rooms and food displays.
Thanks for taking the tame to share your experience. We look forward to welcoming you back the next time you visit Quito.

Kind regards,

Swissôtel Quito

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Reviewed August 19, 2012

don't know why we were upgraded to a suite with a view of the snow-covered mountain, but it was extremely pleasant. also a great breakfast buffet is included in the price. the suites are in a different tower building. there are many restaurants nearby. the area is safe. service was good.

  • Stayed: August 2012, traveled as a couple
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Thank lindaruthe2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded August 23, 2012

Dear Guest,

Thank you so much for your review. We’re happy to hear that you enjoyed the Cotopaxi volcano view as well as our breakfast display. We will be happy to host you the next time you visit Quito.

Kind regards,

Swissôtel Quito

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Reviewed August 18, 2012

Top floor personal are outstanding helpfull,nice and gives you a felling of beeing home.
One of the best in my 36years experience of Buiesness travelling.
Good breakfast,lunch and dinnere at least those i was able to join.
Fast check-in and out and good clerks
Well be back soon.

  • Stayed: August 2012, traveled on business
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Thank christer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directora V, Director Comercial at Swissotel Quito, responded to this reviewResponded August 20, 2012

Dear Christer,

Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay. Our mission at each Swissôtel is to treat each guest as they wish to be treated! We will be looking forward to host you again soon.

Kind regards,

Swissôtel Quito

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Quito

Address: De Octubre 1820 Ave. & Luis Cordero Street 12 | La Floresta Zone, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Quito
#5 Business Hotel in Quito
#8 Luxury Hotel in Quito
#15 Romantic Hotel in Quito
Price Range: $120 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 275
Official Description (provided by the hotel):
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Four excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more   less 
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel

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