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“Great all-you-need hotel”

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Wyndham Garden Quito
Ranked #17 of 110 Hotels in Quito
Certificate of Excellence
San Diego, California
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great all-you-need hotel”
Reviewed April 23, 2012

I spent four days at this Hotel and the service and amenities were just what I needed. The Ecuadorean hospitality is one of their best treasures and this hotel did not lack any bit of it. Breakfast was served buffet style with nice decorations and food quality. I highly recommnend this hotel if you're looking for a medium-size hotel with good comfort, cleanliness and great customer service.

Room Tip: Ask for the rooms that have a view towards the Volcán Pichincha!
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RD_Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your valuable comments about our Hotel, this guide us to maintaining the excellent service that our guest deserve.

We hope us to visit again, at a future ocassion.

Myriam Delgado L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
arizona
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 19, 2012

We booked our hotel online so really did not know what to expect. We were so pleased with both the staff and the rooms. We always choose a hotel with complimentary breakfast and we were not disappointed. Their breakfasts were so delicious and filling and had local fruits in abundance as well as cereals, juices, coffee, waffles, eggs, meats.....just awesome. There was juice, water and coffee always available free of charge at the hospitality desk and we took advantage of that.
Our room was clean and very comfortable with a large bathroom and two double beds. We enjoyed the free wifi and had a strong signal right in the room. We were never bothered by the cleaning crew and as a matter of fact the entire staff was both helpful and cordial. We really loved the location because it was a matter of an inexpensive cab ride of a few minutes to all of the sites in the city center.Most cab rides we took were $2.00 or less. We were right across the street from a huge park that housed a truly awesome botanical garden. There were lots of places including a shopping mall and restuarants that were all within walking distance. I highly recommend this hotel and would stay there again.

Room Tip: Ask for a room on the quiet side of the building.
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  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneMarieCoppen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your comments, it is nice to know that you found and unique service here, the porpose of our work is to offer our guest and specific service that they can't find in another Hotel.

We hope you to visit us, at a future ocassion.

Myriam Delgado L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolivia
Level 6 Contributor
156 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed March 16, 2012

The hotel is very well located, close to the Park, to a shopping mall and over 2 important avenues which allow you to get practically anywhere in quite short time.
Staffs are more than helpful, and really, they make the whole difference!! Helena at the front desk must be of the most attentive hotel employees I have ever come across with. She should be cloned!!
Rooms are light and clean. Beds are good, and rest would be just perfect, if it wouldn't be that windows are not sound proof. If you get a room over the avenue and in a lower floor, then you will wake up quite early as soon as the traffic starts.
Food is good, and breakfast has good options. For some reason, I didn't find coffee good, it is too light, more like dirty water and not tasty at all.If you are not a coffee fan, then, I presume will be OK.
Amenities are fine, and considering the rates they charge, it is really a great option in terms of value, service and comfort.

Room Tip: Try to get a high floor, street noise will be a bit lower.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arturo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your comments, it is nice to know that you found and unique service here, in a future ocassion you could ask for a room on a high floor, so the noise wouldn't be a problem.

We hope you to visit us, at a future ocassion.

Myriam Delgado L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guayaquil, Ecuador
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 8, 2012

You can't go wrong with this hotel. It's very affordable, the staff's attention is superb, the breakfast buffet is outstanding. It offers free Wi Fi and a very efficient business center. It's very clean, quiet, yet close to wherever you wanna go. A 5 min cab ride takes you either to the historic center or to the "party part of town". Also the hotel will pick you up and drop you off for free at the airport. Outstanding. Ah! and that "fruity tea" at the lobby is to die for!!!!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your comments, it is nice to know that you found and unique service with our coffee station, the porpose of that is to offer our guest and specific service that they can't find in another Hotel.

We hope you to visit us, at a future ocassion.

Myriam Delgado L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quito, Ecuador
Level 5 Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 20, 2012

I stayed twice at this hotel because of its location. You can see park from your room. La Carolina is very close to the hotel, the only thing you have to do is walk some meters and cross street to be at park!
Rooms are OK, there are spacious but have an old style. People staff is kind.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clatar1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your comments, it is nice to know that you found and unique service with our staff, the porpose of that is to offer our guest and specific service that they can't find in another Hotel.

We hope you to visit us, at a future ocassion.

Myriam Delgado L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2012

The hotel was reasonably priced and the staff were very helpful. They arrange for transfers but since our flight arived close to midnight, it was not available and we took a quick $6 taxi ride from the airport. They offered us a free transfer on our way back though. The rooms were very good and quite and we slept well after our long flight. There is free wi-fi and we even called Toronto from there, without charge. There is a special tea - lots of different flavours available - but the best one was brewed with lots of exotic fruits. We loved it and always grabbed a cup on our way out. Well worth it!

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mousam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 27, 2012
Thank you so much for your comments, it is nice to know that you found and unique service with our coffee station, our staff and the transfer too, the porpose of that is to offer our guest and specific service that they can't find in another Hotel.

We hope you to visit us, at a future ocassion.

Myriam Delgado L.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
denver, colorado
Level 4 Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 3, 2012

We stayed one night enroute to other parts of Ecuador. The room was large and had two double beds, large bathroom, flat screen TV with cable, phone, excellent shower with hot water, bottled water, shampoos, etc. The location, as mentioned by others, is across the street from the park and also near a very large, contemporary mall with high-end shops (and a food court with diverse choices including American-style bagels). Since we had just come from the jungle, I attempted to locate a coin-operated lavendaria but no luck, even with the assistance of hotel staff (our turn around was too short for hotel laundry service and the quantity too great!). Anyway, we washed out essentials which dried overnight with assistance of the hair dryer in the room. We ate in the hotel restaurant for dinner and the food was very good and reasonably priced. Our friends enjoyed the breakfast buffet which they indicated was excellent ($10/person). We used the computers and Internet in the business center and greatly appreciated this opportunity. Oh... transportation to the hotel from the airport. We took a taxi and the driver tried to charge us $25 due to traffic! We refused to pay his this high price and ended up paying $10, which, I believe, is the appropriate cost. We used the hotel's free transport back to the airport the next day- it begins at 6:30 a.m. and they drove us direct (four of us and luggage) - no cost but tip to driver! Good, comfortable hotel which could be in any location in the world...

Room Tip: We were on the sixth floor so street traffic noise was not too problematic.
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leisurebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO Q, Gerente at Wyndham Garden Quito, responded to this review, July 19, 2012
Thank your for your opinion about the rooms, we apologize for not having helped with the laundry service. It is nice to know that our restaurant excceds your expectations.

About the transportacion from the airport the cost could be since $5.00 until $10.00 no more than that, i'm very sorry about the taxi driver service.

We hope you to visit us, at a future ocassion

Myriam Delgado L.
General Manager
Howard Johnson Quito Tel (593-2) 2265265
Una empresa NOBIS
Operado por GHL Hoteles - www.ghlhoteles.com
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Additional Information about Wyndham Garden Quito

Property: Wyndham Garden Quito
Address: Alemania E5 -103 | and Av. La Republica, Quito 170150, Ecuador (Formerly Howard Johnson Hotel Quito)
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Quito
#20 Romantic Hotel in Quito
#26 Family Hotel in Quito
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Quito 3*
Number of rooms: 90
Official Description (provided by the hotel):
Modern building with all the comforts of the modern life, 90 executive rooms & suites - In financial & banking area. ... more   less 
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Also Known As:
Howard Johnson Quito
Quito Howard Johnson

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