After arriving at the hotel and feeling not welcome I had to wait 30 mins after a 18 hour flight to receive a room key. I had booked a room on the privelage floor and was then sent to the 9th floor into a room that was not well aired and had dampness on the ceiling. The hotel is situated directly in the city centre and as the rooms are not insulated the nights tend to be very loud. The bedroom door was not possible to dead-lock and the balcony door was not able to close tightly allowing for noise to enter the room. As a foreigner who does not speak spanish I was made to feel very unwelcome and in the way despite a room charge of 132 Dollars per night. The breakfast buffet is poor and very seldom refilled. And this at an additonal cost of 15 Dollars. Take care ordering the scrambled egg - you will need to additonally order a straw to consume the eggs. Please think twice before bookng at this hotel.
- Official Description (provided by the hotel):
- The Mercure ALAMEDA Hotel, located in the heart of Quito, is the best place to stay and discover the wonders offered by this city, which is a World Heritage center. We have a variety of rooms for family and corporate events to satisfy all your needs. They are equipped with the latest in technology, which will ensure that your meeting is a success. We have now available the new Cipreses Mercure Ballroom Theater, the only one of its kind in Quito, with a capacity for 320 people. At the Spicy Bistro restaurant, you will find a world that will surprise you with an exquisite national and international cuisine. And to enjoy a delicious cocktail or glass of wine, we offer the GlobeWalker & Winebar, with a wine list selected by an exclusive tasting that the MERCURE Hotel Alameda. holds every year. We also offer our informal hanging-out spaces such as the Alameda Q, where a good coffee or a delicious appetizer are always available. Of course, our Bakery serves you the best cakes and pastries, which are ideal for take-out. At ALAMEDA Hotel Mercure, you will always have the guarantee of good service and excellent quality. ... more less
- Reservation Options:
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- Also Known As:
- Accor Grand Hotel Alameda Quito
- Mercure Quito