We stayed here for two nights before our trip to the Galapagos. It's a nice hotel. It's a little far from the old city and there's not a ton around the direct area, meaning you have to take taxis everywhere. This wouldn't be a problem, except the street right in front of the hotel gets very backed up.
Our main issue is the concierge service is very lacking. We asked for a map of Quito, and guess what -- they didn't have one! They told us to go to the business center, but the one person there looked surprised and said she didn't have maps. She directed us to the travel agency next door, and the woman there tried to sell us tours. But she didn't have any map of the city! It was a bit incredible -- a hotel full of tourists, but absolutely no map of Quito to be had.
The staff were very friendly and tried to give us a bunch of ideas of where to go. But they seemed utterly unprepared for basics like maps and restaurant reservations. (They told us we wouldn't need a reservation at a restaurant, for example, and when we showed up we found that wasn't the case.)
Still, this is a nice hotel and we enjoyed our stay. We just wish they were a little more "together."
- Official Description (provided by the hotel):
- Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Travelocity, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jw Marriott Quito
- Marriott Hotel Quito
- Marriott Quito
- Quito Marriott