We spent four nights in Quito's J.W. Marriott and are glad we made that choice. Rooms are large and very comfortable, and the staff was great.More
We spent four nights in Quito's J.W. Marriott and are glad we made that choice. Rooms are large and very comfortable, and the staff was great.MoreShow less
We are truly glad to hear these lovely comments, thank you so much for writing to us, we work hard and effectively, to keep our standards in the high quality level that you deserve.
We hope, we would have the pleasure to serve you again soon!
JW Marriott Quito-Ecuador
Great resort in a fantastic place! We enjoyed our stay there very much.
However something is missing to call it perfect...
Service is quick and very friendly. They speak good English.
Stayed 3 nights. This Hotel is just average. the rooms are large but the rooms have not been kept up to Marriott standards. The food on the third night, the only night we ate at the hotel other than breakfast was below par.The waiters English was minimal and unfortunately my Spanish was also. Breakfast was okay. Have not tried other Quito hotels so this just might be the best in town.
Thank you so much for taking the time to write to us, we truly appreciate your comments
I will talk to the Director encharge, to give him the feedback, so we can make things better.
We look forward to serving you again soon!
Manager on Duty and Quality
J W Marriott Quito-Ecuador
The JW Marriott is an excellent place to stay in Quito. We spent five days there and enjoyed every minute. The rooms are spacious with large bathrooms that have a separate shower and tub. The beds are comfortable with numerous pillows. All of the staff speak excellent English and practice top hospitality. This a great place to stay before and after a trip to the Galapagos. You can store any extra luggage you may have that will not be needed in the islands. It is also fairly close to the current airport. It is a ways from the historical district however. If we ever get to visit again we would want to stay here.
I am delighted to hear, that you have experimented such a nice staying, we are committed to satisfy our guest expectations. Hospitality means care and genuine quality for us. Thank you so much for taking the time to write to us.
I hope we would have the opportunity to serve you in a near future!
My husband and I had a wonderful stay for our honeymoon both at the start and the end. The hotel is beautifully decorated, enhanced by flowers everywhere. The rooms are nice and the hotel has a good choice of excellent restaurants with friendly staff. The swimming pool is great and the indoor spa area so relaxing too. They provided us with complimentary flowers, champagne and a fruit basket since it was our honeymoon, which was a lovely touch. Would thoroughly recommend it as a great base for Quito and around. We even saw a hummingbird outside on our last day!
My husband and I stayed at the Marriott on the front and back end of our recent trip to Ecuador. Everything about the hotel is high quality as you would expect from a Marriott. The staff is very professional and helpful. The fitness room is well equiped and very clean. We booked a couple of tours through the hotel which worked out perfectly - the guides spoke perfect English and were very knowledgeable. The steakhouse restaurant in the hotel is excellent as well as the morning breakfast buffet. The hotel is close to the airport (about an $8 taxi ride). We always have high expectations for the Marriott and the Quito location did not disappoint.
Thank you so much for taking the time to write to us, our goal is to leave our guest, nothing less than satisfied, we truly appreciate your comments, and they compromise us, to keep on going the same way, and maintain our standards in the high level that you deserve. We hope we can serve you again in a near future!
Serving it's a privilege!