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All reviews high tea beautiful hotel mashpi lodge the plaza san francisco old town marble bathroom restored mansion luxury hotel local fruit rooftop terrace turn down service fresh flowers three nights ceviche third floor family home loved this hotel
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Reviewed October 23, 2013

Our stay at Casa Gangotena was amazing. The service is first class. It is very well situated on the Plaza San Francisco which makes it easy to visit this beautiful city.
We had a gournet tasting menu at the restaurant and the chef had chosen a great variety of flavours with an Ecuadorian touch.
We would like to thank all the staff who go out of their way to make your stay very special.
This is a very special place.

  • Stayed: October 2013, traveled as a couple
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1  Thank Fran155032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

The hotel is located on the Plaza San Francisco, the most beautiful square in Colonial Quito. The hotel very beautiful and luxurious. We stayed at the hotel on two separate evenings while passing through Quito. Both rooms were very, very nice and very comfortable. Our first room was located off the garden courtyard and was very charming to wake up to in the morning. The second room was very nicely appointed and in the main building. The breakfast buffet was very extensive. We had to depart very early on the morning of our second stay and the staff prepared breakfast for us at 4:00 AM. This was an extraordinary effort on their part.

if you travel to Quito, do not miss this hotel.

Room Tip: Ask for one of the courtyard rooms with private entrance
  • Stayed: September 2013, traveled as a couple
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1  Thank InTheMomentManhattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

We cannot thank the staff at Casa Gangotena enough for an amazing trip. We've never stayed at a hotel where you instantly felt pampered, relaxed, and so at home so quickly. We are planning other trips to South America just so that we can spend a few more days at this wonderful hotel-- it was that terrific.

We took the Chef's tour with Chef Andres and highly recommend it. It was like being on a Travel Channel food show, with the nicest chef you could imagine. We learned not only about cooking, but about culture and living in Ecuador. That evening we had the benefit of enjoying some of the items we purchased with Chef that morning, and he explained each course to us. We also had a lovely conversation with Sous Chef (also) Andres during tea. I could go on and on about how amazing the food is and be unable to do it justice. I'm a total foodie and they met every expectation and then some. Be sure to sample the local chocolate as well as the fruit in your room and all of the goodies at tea. I'm still dreaming of the hot chocolate. Afternoon tea is so wonderful that we planned our day around it.

Wagner the concierge was amazing. Without my knowledge he coordinated a surprise for us with family at home, and overall just made us feel taken care of. Whether it was running after us to make sure the taxi driver knew where to take us and wait for us, or arranging for tea for me to combat my altitude sickness, he went above the call of duty, which is exactly what Casa Gangotena is all about. We also extend our gratitude to our waiter whose name I don't recall but who was wonderful as well.

Simply put, Casa Gangotena is an absolute gem.

Room Tip: Loved our room overlooking Plaza San Francisco-- took amazing photos from the balcony.
  • Stayed: August 2013, traveled as a couple
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2  Thank WeGo_WeWent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

My husband and I read about this hotel in Andrew Harper and could not have been more happy !
This old Casa owned by a renown Quito family for generations has been renovated to the tune of 14 million US dollars and it shows .The service is beyond excellent and the food just as good. We read in Conde Nast that we could arrange to go with the Executive Chef to the meat ,fruit and vegetable markets as he shopped for his daily cuisine for the restaurant ......Andres Davila is the Executive Chef and what a treat we had visiting the food mercado ,his personal herbalist at the market, learning the plants and herbs used for healing and cooking and seeing all the indigenous fruits and vegetables .we of course tasted all along the way.the past two days stay will go down as one of our BEST experiences ever !

  • Stayed: October 2013, traveled as a couple
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2  Thank pennywave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

After the inaugural cruise of the Silver Seas Silver Galapagos to the islands, we only got to spend one night and the next day before flying out at midnight, but thoroughly enjoyed this jewel of a boutique hotel. The rooms are lovely with large marble baths. The view onto the main square is especially delightful at night when the lights are on. The view from the terrace is stunning. The service in the dining room is old-world special.

  • Stayed: October 2013, traveled as a couple
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2  Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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