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“Fantastic experience - Galapagos 6 day Central and Eastern Islands on Santa Cruz II”

Metropolitan Touring
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: We are Ecuador's leading tour operator, with over 64 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital. We are also a regional company with offices in Peru and Colombia.
Useful Information: Activities for young children, Bathroom facilities, Activities for older children
Reviewed January 21, 2018

Perfect vacation if you want nature, activity, relaxation, education, delicious food and superb service. While a smaller ship might seem cooler, we were very happy we picked Santa Cruz II - no issues with sea sickness, plenty of room to spread out -- enjoy coffee in the library, lectures in the bar, hot tub after snorkeling, etc. Cabin was well designed and felt plenty spacious (Expedition Deck Explorer). We had one naturalist for our group of 8. I believe the ship has accommodations for 90 guests, so when they visit an island they have booked all the spots and it feels like we have most of the islands all to ourselves. Metropolitan is an Ecuador-based travel company. It seems only appropriate when visiting the Galapagos to go with a local company. Most of the staff on the boat grew up and live on the islands. This vacation exceeded our expectations in every way. The wildlife, the learning and the superb service. Highest recommendation.

Thank judith94941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded January 25, 2018

Dear Judith,

We love hearing about how perfect your vacation was! And we couldn’t agree more! The Santa Cruz II is a highly versatile and ideal boat for exploring the islands.

Once again, thank you for choosing Metropolitan Touring and we hope to see you again soon.

Regards,
Metropolitan Touring

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Write a ReviewReviews (326)
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"la pinta"
in 79 reviews
"santa cruz"
in 90 reviews
"glass bottom boat"
in 21 reviews
"galapagos islands"
in 52 reviews
"sea lions"
in 23 reviews
"isabela ii"
in 9 reviews
"finch bay hotel"
in 9 reviews
"western islands"
in 10 reviews
"night cruise"
in 15 reviews
"boat moves"
in 3 reviews
"the hotel manager"
in 5 reviews
"breakfast and lunch"
in 12 reviews
"peru tour"
in 3 reviews
"blue footed boobies"
in 11 reviews
"mashpi lodge"
in 6 reviews
"deep water"
in 5 reviews
"giant tortoises"
in 9 reviews
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39 - 43 of 326 reviews

Reviewed January 20, 2018 via mobile

A friend and I traveled to Quito and the Galápagos Islands November 2017. Our primary purpose of the trip was the Galapagos, but we decided to spend a few days before checking out Quito. We worked with Metropolitan Tours for the entirety of the trip, and I must say they exceeded expectations on every level. Our time is Quito was enhanced significantly by the kindness and knowledge of our tour guide and driver. We were picked up promptly each day at the hotel and transported safely to many destinations throughout the city and beyond. If you are not aware, traffic in Quito is INSANE, so it often takes quite a bit of time to get from point A to B via car, but we never minded because our driver Santiago was awesome and our travel guide Javier was amazing! He would give us information about the area throughout the drive, answer questions, or just allow us some peaceful time if he sensed we were tired from our long day. We spent 3 days with these two, and we adored them! The tours we took included a walking tour of Old Quito, hiking a cloud forest, a butterfly reserve in Mindo, and the markets of Otovalo. We enjoyed them all and felt they really provided a diverse experience and vision of Ecuador. When we traveled to the Galapagos, Javier assisted us all the way through the check in process at the airport and ensured a seamless transfer, which is no small feat.

We were two women traveling alone, yet we always felt safe and comfortable. This tour company was the best I’ve ever used. Top notch all the way.

1  Thank Tonia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded January 22, 2018

Dear Tonia,

Thank you for your kind words and taking the time write a review about us. We're delighted to hear that both you and your friend had an excellent experience with our team.

We really hope to see you again in the future! It will be our pleasure to make your next vacation a memorable experience once again.

Warm regards,

Metropolitan Touring

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Reviewed January 12, 2018 via mobile

We toured Ecuador and the Galápagos Islands. Bonnie and Selfides are the best team there is! Bonnie is knowledgeable and compassionate. And a complete professional. Selfides was great. He was patient and extremely caring. Thank you. Nobody better in Ecuador. Thank you so much for an amazing experience
Jai

Thank 442Jay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded January 15, 2018

Dear guest,

Our warmest thanks for your fantastic comment, we are very grateful to hear that you had a pleasant and gratifying experience with us.

Be assured we will share your motivating words with our staff and they will certainly be proud to know they assisted in making your vacation truly memorable. We'll be waiting for you for your next trip, it will be our pleasure to welcome you once again!

Best regards,

Metropolitan Touring

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Reviewed January 12, 2018 via mobile

I just came back from a wonderful cruise with my family to the Galapagos! We cruised the Santa Cruz II operated by Metropolitan Touring.
I had my kids with me ( 18, 16 and 9). The cruise catered perfectly for everyone. The ship is new , clean and comfortable and does not feel crowded as it only takes 90 passengers. The food was absolutely delicious and abundant. The schedule is great and super organised and we got to see 12 of the Big 15 animals in the Galapagos and a lot more of the others! The naturalists on board were knowledgeable and friendly and we were always in small groups on the land. We did the Northern islands itinerary.

I would totally recommend this ship to anyone. I cannot fault Metropolitan Touring and the Santa Cruz II.

Deb from Australia

Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded January 15, 2018

Dear guest,

Thank you very much for your review and for recommending our Santa Cruz II to other travelers.

For all of us at Metropolitan Touring, it is a large pleasure to know that you had a wonderful trip and we were very happy to be part of your stay. We would love to see you come back on a future vacation, always ready to welcome you!

Best regards,

Metropolitan Touring

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Reviewed January 11, 2018

Hard to describe the Galapagos, turquoise waters, white sandy beaches, beautiful scenery, and extraordinary wildlife but the experience was made even more special by the team at La Pinta. From the arrival at the airport to the departure everything was so well coordinated and managed so professionally. The ship is very comfortable , food amazing, and staff determined to make sure you have a wonderful experience, from the captain and officers, hotel manager, waiters, barmen, cleaners, and the tireless zodiac drivers. All the naturalists were knowledgeable, friendly, and reassuring and made sure we got the most out of the trip, but that we all were safe during each expedition. This really is a bucket list location to go and visit, and we can certainly strongly recommend La Pinta strongly but be prepared for active days and early starts to get the most out of your trip.

Thank FryMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this reviewResponded January 12, 2018

Dear guest,

Thank you for choosing our La Pinta Yacht, and for taking the time to write this great review! We are very happy to know that you enjoyed your accommodations, as well as the food and staff on board. Our company aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

We look forward to welcoming you back to our country in the future.

Best regards,

Metropolitan Touring

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