Our experience with Metropolitan was wonderful, from start to finish. The helpful staff helped guide us through the Quito airport, over to the Galapagos, where we met Valentin, our excellent guide. We took three excursions - North Seymour and South Plaza islands by boat and the Charles Darwin Research Center. The trips were unforgettable and comfortable, accompanied by a delicious lunch prepared and served on board. When my wife got seasick on one of the trips, Valentin could not have been more caring, checking in on us and helping guide us through the experience. We had to leave most of our luggage in the care of Metropolitan and the Finch Bay hotel when we flew over to Isabella island. We were nervous but did not have to be - our luggage arrived at Baltra airport, on time, and ready for our flight home.