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“Some admin’ glitches clouded our trip, but La Pinta excellent.”

Metropolitan Touring
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: We are Ecuador's leading tour operator, with over 64 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital. We are also a regional company with offices in Peru and Colombia.
Useful Information: Activities for older children, Activities for young children, Bathroom facilities
Reviewed May 10, 2013

Although Metropolitan had received copies of our passports they still managed to get one of our names wrong and were incapable of correcting the situation for the duration of the trip which meant much of our travel documentation did not match our passports – a problem at airports etc. On the return from Galapagos our flight was cancelled at the last moment and we were transferred to another airline (we were grateful, at least we got back to the mainland, others had to stay in a hotel overnight.) But our airport ‘meet and greet’ and transfer to a local hotel did not materialize leaving us high and dry, hot and bothered at the mainland airport to fend for ourselves.
Thankfully our experience on La Pinta improved dramatically. La Pinta motor yacht was a great way to travel round the Galapagos Islands. Even when full, 48 passengers, during the first four days it did not feel crowded; the spacious lounge, the dining room, and the sun deck all had plenty of room. Our cabin was very comfortable (a triple for only two people). The organisation on board was excellent and all the crew were dedicated to ensuring you enjoyed your trip. There was some excellent food, but there were also some rather average dishes, but all in good supply with plenty of choice so it was not difficult to put together a meal to suit most tastes. The naturalist Guides were excellent, roughly one per dozen guests, and arranged a busy daily program of landings on a variety of different islands for walks etc. They also organised the opportunity to swim, beach or deep water snorkelling, kayaking, and trips on a glass bottomed boat to see the huge variety of colourful fish, or just an outing one of the semi-rigid inflatable’s (pangas) to see the coastline, the seabirds, the geology.
Amazing scenery, excellent outings, stunning wildlife. An excellent, if a little energetic, holiday.

2  Thank Berdewelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"la pinta"
in 79 reviews
"santa cruz"
in 88 reviews
"glass bottom boat"
in 19 reviews
"sea lions"
in 25 reviews
"galapagos islands"
in 47 reviews
"finch bay hotel"
in 8 reviews
"island visits"
in 8 reviews
"night cruise"
in 16 reviews
"dining staff"
in 4 reviews
"isabella ii"
in 9 reviews
"breakfast and lunch"
in 13 reviews
"western islands"
in 9 reviews
"entire cruise"
in 3 reviews
"dry landings"
in 6 reviews
"hotel manager"
in 4 reviews
"giant tortoises"
in 10 reviews
"sun deck"
in 7 reviews

249 - 253 of 296 reviews

Reviewed April 21, 2013

The Santa Cruz is definitely to be recommended. Food is plentiful, delicious with a great choice, and the educational lectures and tours are superb. We saw everything we wanted to see on our trips. Each day there is an opportunity to go snorkelling or swimming as well as a hike or trip in the zodiac boats. The crew are all very friendly and the naturalists will tell you all about the wildlife as you go round. The manager of the naturalists really knows his stuff and puts on interesting and amusing talks. If the boat is moving at night, it can be fairly noisy and if your cabin is on the boat deck, there is quite a lot of movement. The boat is quite old so perhaps not as stable (movement) as the more modern ones, but she has been refurbished and the cabins are comfortable and spacious. If you don't mind the movement, some cabins on the boat deck have full size windows for a great view and some even have a balcony. If you want more stability, go for main deck cabins although they appear to be smaller. Snorkelling gear is available for free but you have to pay to rent a wetsuit. Tips are not included so expect to pay $60 for crew for half a week and $45 for the guide...per person.

1  Thank short_scuba_diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2013

My family just returned from a four night cruise on the M/V Santa Cruz, owned by Metropolitan Touring. In addition to my husband and me, my mother, 12 year old son, and 8 year old daughter went on the trip. The experience exceeded our expectations. First of all, we are not cruise goers in general, but had conceded this was probably the best way to see the Galapagos. We were not disappointed. The staff and crew were extraordinary. The naturalists and expedition chief were professional, knowledgeable, and delightful. The food was really good too. The team kept us very busy, with two or often three expeditions a day. The ship was very nice, not too big, but big enough for our kids to move around some while onboard. The sights and experiences were phenomenal. I give Metropolitan Touring and the Santa Cruz, in particular, my highest recommendation.

Thank ShaZang4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

Metropolitan Touring were the local agents for the Ecuadorian leg (Quito & The Galapagos) of our recent South American adventure.
They provided very good guides and drivers, but the highlight was our four day cruise on the Isabella Dos. Our two naturalist guides there were brilliant, the food was amazing on board and the ship's staff were excellent. Our days were full, whether on shore or out in the 'pangas'.
An absolutely amazing experience!!

3  Thank GrumpsDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 9, 2013

We went on the 7 day cruise called Isabella II around the Galapagos. Everything from beginning to end was amazing. I have 0 complaints about the agency and the experience we received. I loved the guides, they were very knowledgeable and helpful.The food was really great. The service from the staff was phenomenal. Everything was thought of and taken care of. We were really happy!

1  Thank cicixee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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