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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of $273/night.

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Reviews (22)
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8 - 13 of 22 reviews
Reviewed May 25, 2013

My Ecudorian girlfriend and I stayed here two nights and part of the next day. Having stayed in Quito often I wanted a New experience before heading back to the USA for a short visit. My experience was EXCELLANT. I would highly recommend.

Room Tip: Backside of house better and quiter.
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TnVols_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chezelena, Propriétaire at Chez Elena Guesthouse, responded to this reviewResponded July 28, 2013

Thank you for taking the time to send us your comments
about our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2011

The family is amazing, and their heartfelt attention is something you can't experience at a large hotel.
Great value for the money, but more importantly, a nice connection to the people and culture of Ecuador, especially the artistic aspects of Ecuador.

  • Stayed: December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fabrice c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chezelena, Propriétaire at Chez Elena Guesthouse, responded to this reviewResponded July 28, 2013

Thank you for taking the time to send us your comments
about our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2011

Cold rooms, we slept with our clothes on.
Toilet and shower not in the room, just outside.
No soap at toilet, had to ask for it.
No towels in the room, had to ask for it.
Toilet paper, had to ask for it.
But its very good price and ok breakfast.

  • Stayed: November 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shanghaistyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chezelena, Propriétaire at Chez Elena Guesthouse, responded to this reviewResponded April 11, 2013

Thank you for taking the time to send us your comments
about our hotel.

I'm really sorry for all these drawbacks.
Unfortunately the reservation was made ​​at the last minute and the maid had not yet left the soap, toilet paper and towels in the bathroom.

It is true that there are a little cold nights in Quito (50 ° F), which is why we have provided our customers with extra blankets.

Thanks again for your comments as they help us to improve our service.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2018
Google Translation

Room Tip: Estuvimos en una habitacion en el ultimo piso, cerca de la terraza
  • Stayed: March 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2018
Google Translation

Stayed: January 2018, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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