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“Cheap, but less nice”

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Chez Elena Guesthouse
Ranked #49 of 229 Quito B&B and Inns
Shanghai
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Cheap, but less nice”
Reviewed November 26, 2011

Cold rooms, we slept with our clothes on.
Toilet and shower not in the room, just outside.
No soap at toilet, had to ask for it.
No towels in the room, had to ask for it.
Toilet paper, had to ask for it.
But its very good price and ok breakfast.

  • Stayed November 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanghaistyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chezelena, Propriétaire at Chez Elena Guesthouse, responded to this review, April 11, 2013
Thank you for taking the time to send us your comments
about our hotel.

I'm really sorry for all these drawbacks.
Unfortunately the reservation was made ​​at the last minute and the maid had not yet left the soap, toilet paper and towels in the bathroom.

It is true that there are a little cold nights in Quito (50 ° F), which is why we have provided our customers with extra blankets.

Thanks again for your comments as they help us to improve our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • French first
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English first
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Additional Information about Chez Elena Guesthouse

Property: Chez Elena Guesthouse
Address: Calle Gonzalo Escudero S1-412 | Las Orquideas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #49 of 229 B&Bs / Inns in Quito
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Chez Elena Guesthouse 2.5*
Number of rooms: 16
Official Description (provided by the hotel):
Situated in the Orquideas neighborhood of Quito, Elena offers a homey stay in a beautiful location. Free Wi-Fi is available and the terrace affords dramatic views of the city.At Chez Elena, guests can stay either in a furnished suite or in one of the rooms inside the main house itself. All double rooms have a kitchenette, and various communal amenities are available, including a stereo, a computer, a microwave and a blender.Guests are provided with breakfast and dinner of home-cooked Ecuadorean food (not included). Also available are Elena’s famous homemade smoothies, made from guayaba, papaya and pineapple.Elena arranges various daily activities and tours for guests to join as they choose. Chez Elena is situated 15 minutes’ bus ride from the historic center of the city, and a 25 minutes ride from the center of the city’s nightlife (La Mariscal). ... more   less 
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