My family and I "ate" there last night, but ended up leaving before our entries were served.
We ordered the calamari appetizer and complained about the taste/texture. The manager took the food back to the kitchen and returned with the dish saying nothing was wrong. The previous day we had excellent calamari nearby, so I know it is possible to get a good product in Quito.
We found this insulting and insisted on getting the check and leaving due to the poor professionalism of this manager. We found out that our server, who was excellent, had to pay for our entries. We ended up giving her some money to help with the bill. I've never been somewhere where a manager would do such a horrible thing. This place was very expensive for the poor quality of food and lack of competent management.
I should have known this place was bad when the cheapest bottle of wine came with a free (salty) appetizer.
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