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Stubel Suites and Cafe
Ranked #23 of 287 Specialty Lodging in Quito
Reviewed March 25, 2013

Friendly people,good service, good food, elegant and very confortable rooms, impressive view from the rooms Close to business centers. You feel at home. I did not use the pool, neither the spa so I rated " average".
Now that there is a new airport, 55 minutes northeast of Quito, this nice hotel is about the first one you find coming into the city. This saves time coming and going away.

  • Stayed: February 2013, traveled on business
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Review collected in partnership with this hotel
Thank Joselyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 - 69 of 209 reviews

Reviewed March 24, 2013

My husband and I stayed 3 weeks in February and were very happy with all services offered. The suite is well equipped and the stackable washer and dryer a definite bonus! I would recommend paying the little extra for a room with balcony -views are amazing.
All the staff were friendly and helpful. The hotel was very clean and looks just like it does on the web site photos.

Room Tip: we stayed in 303 and would request same room if we returned -quiet with amazing views
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  • Stayed: February 2013, traveled as a couple
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Thank Betty04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

My wife and I had a wonderful experience at the Stubel Suites. Although we were at the hotel only one night, every aspect of our time at the hotel was exemplary. We were greeted by Rodrigo at the front desk who quickly and efficiently checked us in and a bellhop escorted us to our room.

The room was very adequate with every modern convenience available.

We had to wake early to make our trip back to the new Quito airport, but we were able to enjoy a very fulfilling breakfast while looking out at the amazing valley with a weathered convent from the breakfast window.

  • Stayed: February 2013, traveled on business
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Review collected in partnership with this hotel
Thank runnerman1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

Can't say enough about this hotel! I was quite ill while at the hotel, resulting in a trip to the hospital. One of the desk clerks, Byron, came back to the hotel late at night with a taxi to take us to the hospital and assist. It was way above and beyond and SO appreciated! My Spanish was minimal, so him coming helped alleviate my fears. The restaurant food was excellent, including the breakfasts, and had an outstanding view to add to your dining!
We will definitely stay with them when we are in Quito again, but next time a room with a veranda to enjoy the views!

Room Tip: Any room is lovely but may not have a view ...get a room with a veranda, the view is worth it
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  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank SJHeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We booked this hotel for our last two nights in Ecuador after returning from the Galapagos Islands. We were quite surprised with the rooms. They were wonderful! The restaurant was very good. And the front desk staff very helpful. We even scheduled a massage and it was outstanding. The view from the balcony attached to our rooms was of the valley and very beautiful. A nice, comfortable location and hotel.

  • Stayed: March 2013, traveled with friends
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Thank capweekend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia Beatric... C, Gerente at Stubel Suites and Cafe, responded to this reviewResponded March 18, 2013

Dear Guest,

We appreciate your comments. It is nice to know that you enjoyed your stayed at the Hotel Stubel Suites & Cafe. We hope to have your visit again in the future and it was a pleasure to serve you.

Best Regards,

Hotel Stubel Suites & Cafe

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Reviewed February 24, 2013

We booked our stay at Stubel Suites through booking.com last July. The hotel was recommended by our tour company in the Galapagos. We figured given the lead time we would get a good room location. We arrived to find that we were in room 201 on the ground level, next too the parking garage with a view of a concrete wall. The room window opened, a plus for us, but there were no screens and it was low enough to have allowed easy access critters, which fortunately was not the case.

We arrive late on the evening on January 30. A car and driver was waiting at the airport as the reservation indicated. We paid the $18 rate, plus tip. No problem.

We asked about morning coffee and were told that breakfast was served beginning at 6AM. Unfortunately breakfast wasn't ready until sometime after that. I mentioned that we would be leaving at 6:30AM the second day to catch a flight and was assured that breakfast would be ready. Sadly, it wasn't. We grabbed a couple of rolls and a quick cup of coffee on the way out the door. As we left I learned that the fare from the airport was included in my bill. I explained that I had paid for the fare. Signed the bill and hit the road.

Room Tip: The lobby is on the 4th floor so the other floors are below and the 5th, 6th and 7th are above appar...
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  • Stayed: January 2013, traveled as a couple
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1  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia Beatric... C, Gerente at Stubel Suites and Cafe, responded to this reviewResponded February 25, 2013

Dear Guest,

Thank you so much for comments regarding your stay. Your opinion is very important to us since it enables us to improve our service and facilities.
We are sorry you did not receive a room with a view to the valley. Just to inform you our hotel has three categories of rooms. Deluxe rooms which have no view to the valley (this is the rooms you reserved and payed for), Premium rooms which have either of the two qualities, a view to the valley or are bigger. Finally our Suites which have a view to the valley and are three times the size of a Premium room. For your future stays if you wish a room with a view I would recomend you reserve a Premium view (with a view request) or a Suite. Please consider that the rates for these rooms are higher than the Deluxe room you originally booked.
We are taking corrective measures to better a prompt service in the restaurant.
We hope you did enjoy the view to the valley from the restaurant, the facilities of the hotel and service of our staff.
We appreciate your visit and hope to see you again.

Kind Regards,

Hotel Stubel Suites & Cafe

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Reviewed February 19, 2013

The view from most rooms and from the dining room is fantastic. The included breakfast is very nice. The rooms are clean, comfortable and have a lot of storage space. The location is not central but this wasn't a problem for us since we have a friend with a car in Quito.

  • Stayed: February 2013, traveled with friends
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Thank Georgia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia Beatric... C, Gerente at Stubel Suites and Cafe, responded to this reviewResponded February 20, 2013

Dear Guest,

We would like to thank you for choosing the Hotel Stubel Suites & Cafe. We are looking forward to having you as our guest in the near future.

Best Regards,

Stubel Suites & Cafe

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stubel Suites and Cafe

Address: Pasaje Stubel Nro. 1 y Leon Larrea, Quito 2460, Ecuador
Location: Ecuador > Pichincha Province > Quito
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #23 of 287 Specialty Lodging in Quito
Price Range: $76 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Stubel Suites and Cafe 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Stubel Suites And Cafe Hotel Quito

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