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Traveler rating
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All reviews great location free city our room had a great view old town close to the main square walking tour hot water historic center a great stay top floor muchas gracias rooms are nice double room enjoyed my stay private bathroom communal areas staff was very friendly and helpful
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Reviewed September 10, 2019 via mobile

Thank you very much for everything, the accommodation was great, the cleanness and the staff very wonderful! The transfer with the driver was excellent because he show me your city. The hostel was the best.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank juan e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrés G, Guest Relations Manager at Friends Hostel, responded to this reviewResponded 3 weeks ago


Dear Juan,

Thank you for taking the time to share your experiences with us. I am very happy to know that our staff made your stay enjoyable in Friends Hostel.

Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2019 via mobile

Worth the money. Very friendly. Basic but clean. We did not had any problem with noice etc. Nice breakfast with a vieuw. We did on our arrival day a tour to the Teleferico and Mitad del Mundo. Also there was a free night tour. We did ask for a private tour for Quilota but it did not happen. The staff apolgized and it was oke. They madr up for it. My friend and I asked for a bigger room and it was not a problem. It seems that in peak hours there was not enough hot water after one person took a shower. But the water afterwards was not very cold to be inconfortable. Very friendly host and tourguides. Especially Jose and Alex Coral !! Thanks for everything. And thanks also for the recomendation for eating at La Piedra de Catuña. We did eat twice there. Saludos del grupo de Aruba.

Date of stay: August 2019
Trip type: Traveled with friends
Thank shaskak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrés G, Director de Relaciones con Clientes at Friends Hostel, responded to this reviewResponded August 15, 2019


Dear Shaskak,

Thanks for your comment.
Our effort is oriented to the satisfaction of our guests.
Thank you very much for staying with us and do not hesitate to return to Friends Quito in the future, we will be waiting for you.

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Reviewed July 28, 2019

We enjoyed our stay at Friends hostel. The room and bathroom were clean, a little small but fine. The breakfast area and bar are on the rooftop which has a wonderful view of the city. However, breakfast is quite noisy. The staff are friendly and provide a big bottle of water in reception which you can use to refill your reusable water bottle (for a small cost) which is great to reduce the use of plastic. We came back late at night and the front door was locked, but just rang the bell and the staff let us in.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank LondonLassE1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrés G, Director de Relaciones con Clientes at Friends Hostel, responded to this reviewResponded August 8, 2019


Dear London Lass,

Thanks for your comment.
Our effort is oriented to the satisfaction of our guests.
Thank you very much for staying with us and do not hesitate to return to Friends Hostel in the future, we will be waiting for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2019 via mobile

We arrived at close to midnight, and Quito does not feel safe at this time of day at all! However, the man at reception was helpful and welcoming

The room was adequate, on the 1st floor. But at breakfast - and for 3 hours afterwards - there was CONSTANT noises of plates and cutlery being thrown into sinks, microwave doors and buzzes going off, and general noise of guests. After a very bad day of travel the day before, this was rather unwelcome at 6.30am onwards

Weirdly, the kitchen is not on the ground floor (it's on the terrace, 2 floor above us) so I'm still not sure exactly where all the disruption came from, but it pierced the room's thin walls

Date of stay: July 2019
Trip type: Traveled as a couple
Thank owendevisser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrés G, Director de Relaciones con Clientes at Friends Hostel, responded to this reviewResponded August 8, 2019

Dear Owendevisser,

Thanks for your comment we would like to extend our apologies for the inconvenience caused and assure you that we have taken the necessary steps to remedy the situation.
we will be waiting for you.

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Reviewed July 23, 2019 via mobile

We stayed for 3 nights and later returned for an other 4 nights.
The hostel has a good location in the old town.
The staff was very friendly and helpful. Also they serve a good and tasty breakfast.
We also booked 3 tours with Friends Expedition and were very pleased with the tours/service.
If we come back to Quito, we definitely stay again at Friends Hostel.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Julian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrés G, Director de Relaciones con Clientes at Friends Hostel, responded to this reviewResponded July 29, 2019

Hello Julian, it was a real pleasure to take you and all the group in our hostel, We are very happy about your comments and opinions about the hostel and the staff. We try our best to make you feel as comfortable as possible.

We wish the best for you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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