We were disappointed in the Manoir Atkinson. Our room, #6, was incredibly small, uncomfortably so. The ceiling slanted and that was the only place to put suitcases. Watch your head!! We peeked into other rooms because they were empty - others were also very small. The towels were thin. The window had to be coaxed into opening, if you could get around the TV to reach it. The lever to hold it in place was attached with some sort of tape rather than hardware.
The breakfast was anything but gourmet. Eight pieces of fruit on a kebob stick, bread, cheese, ham, coffee, and a piece of merangue pie. An OK breakfast, but not gourmet. We mentioned to the manager that we thought the breakfast was lacking. He advised that they can call it "gourmet" because sometimes a portion of it is homemade (I think the pie).
It was cold and we tried and tried to turn the heat on. Finally, we called the desk and they had a simple switch in the lobby. Wish they had turned it on when we arrived.
The staff was friendly, but only offered information or assistance when asked. We met one couple there who had walked all around Valparaiso the day before and said they would have gone on one of the free tours, if they knew about them.
By way of suggestion, perhaps the Atkinson could give a 5-minute introduction to new guests or offer a welcome drink or have tea or coffee available all day. Any one of these things might have made us feel more at home and welcome.
- Official Description (provided by the hotel):
- The Manoir Atkinson is all about warm hospitality and dedicated service. A charming French Hotel-boutique located in the very heart of the historic district of Valparaiso, this old patrimonial home was completely restored in a manner that is respectful of the neighborhoods singular traits and the essence of its first European owners. Strategically situated on the renowned Paseo Atkinson, the Manoir is the rendezvous lieu of tourists and foreigners of all origins, all year round. ... more less
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- Also Known As:
- Manoir Atkinson Hotel