A B&B atmosphere in a hotel. The staff were extremely friendly and helpful from plug adapters to first aid to transportation advice to Vina del Mar and Santiago. Common areas had great views and were stylish and friendly. This hotel redefined "Continental breakfast" for me. Great breakfasts. The neighbourhood looks a little scary but don't let that put you off staying in this unique little hotel. The roosters, barking dogs and the occasional rumbling bus only added to the character of this experience.