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“Ibis with chilean spirit”
Review of Ibis Valparaiso

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Ibis Valparaiso
Ranked #12 of 35 Hotels in Valparaiso
Reviewed December 27, 2013

I was suprised by the professionalism, kindness and helpfulness of the staff. Happy New Year to everybody! The location is perfect and very safe – at the Port– ask for room with sea view! Everybody will show the way to hotel even if you speak only English but he or she – only Spanish. Nearby are metro – to go to Vinja del Mar (Sorry, Latvians will not like that place!), good supermarket, everything worth to see is at walking distance sometimes very long :)). I had two Tours for tips – Marcia was the best, she loves her city. Thanks also to Mario Gahona, who shows me Isla Negra and beach for Hippy's. You should see also La Sebastiana and Centro Culturel Prisoner. The best meal I had – restouraunt Liberty (Libertad) with the taxi drivers.

  • Stayed: December 2013, traveled solo
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Thank Gaida M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 30, 2013

We very much appreciate your comments regarding your stay at the ibis Valparaíso. It is always a pleasure to receive positive feedback.

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Reviewed December 26, 2013

This hotel is relatively new, and is right at the port and the metro station which can take you to Vina del Mar.
We took a cruise ship with Holland America Line, and it is very convenient to either take the local bus, a taxi or the metro (our option) to the registering terminal called Valparaiso Terminal de Pasajeros (VTP). We recommend this hotel.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 27, 2013

Sus appreciate positive feedback. We stayed happy to know that cumplimos with sus expectations Ibis Valparaiso.

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Reviewed December 21, 2013

This hotel delivers the typical Ibis experience: clean rooms, comfortable beds, reliable wifi and a good breakfast. The location is handy to a supermarket and metro station, but not many restaurants that are open in the evening. This particular Ibis has an incredibly long check-in/check-out process (don't plan to arrive or leave at noon!) and the service from front desk staff was one of two extremes, either very friendly and helpful or completely indifferent. We learned to just wait for the friendly and helpful people.

Room Tip: rooms on higher floors and facing west or south are quieter
  • Stayed: October 2013, traveled as a couple
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Thank MathYVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 24, 2013

We very much appreciate your comments regarding your stay at the ibis Valparaíso. It is always a pleasure to receive positive feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

Ibis Valparaiso is located very conveniently by the harbour area, in the same building complex that includes a food court, a supermarket, a metro station and the hotel itself. It is within walking distance to the main lifts that take you to the hills overlooking the picturesque city. It has a modern design, nice view towards the harbour, and large rooms for Ibis standards. Breakfast is good but staff at restaurant/bar during the evening looked not so well trained to serve the clients. I would not recommend to arrive on a Sunday around noon as I did, as you will find around 20 people checking out in front of you, so the queue can be tiring. On the bad side, the safe deposit was broken, but someone came in to repair it. Front desk staff was very nice especially Natalia who explained me what places should I visit during my short stay. I would recommend staying at this hotel if you are going to spend a few days in Valparaiso and Viña del Mar for sightseeing/cultural sights. If you are more into beaches, it would be better to find a hotel in Viña itself.

Room Tip: Ask for a room with harbour view.
  • Stayed: November 2013, traveled as a couple
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2  Thank robertbsas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 18, 2013

Thank you very much for your feedback. It is a plazer receive Ibis valparaiso.

Regards

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Reviewed December 14, 2013

The hotel is located in a busy street near the port.The rooms are spacious and very comfortable.The staff is attentive,charming and very helpful,always going that extra mile !! The restaurant's menu did not offer a wide variety but was Ok and the snacks were very good.I would recommend this hotel for it's good service.

  • Stayed: November 2013, traveled with friends
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Thank 632Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 18, 2013

It's always nice to receive feedfback of our clients, be sure that we will be sharing with the Ibis Valparaiso team.

Regards

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Reviewed December 14, 2013

This hotel est on top of the metro witch can bring you all the way to Vina del Mar for a few penny's. In the neighborhood there is a multitude of restaurant that are quite good, some are expensive but wrought the taste. The room is quite big and offers a great view of the city and the port.

  • Stayed: November 2013, traveled solo
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Thank Claude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 18, 2013

We welcome your comments and we were happy to see you in Ibis in Valparaiso.
Hope to see you in a next stay.

Regards

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Reviewed December 12, 2013

Yes when you think Hotel Ibis a generic look comes to mind. When I think of this hotel chain I think cleanliness, cost and reliability. This hotel did not fail to deliver. Nice views of the port from my room. Room larger than normal for Ibis. Front desk check-in a bit on the slow side, with photocopying passports and IDs taking longer than necessary. Metro right around the corner. Food store next door is well-stocked but fresh produce is disappointing. Breakfast is more continental than full. But for my dollar, this hotel did not disappoint!

Room Tip: Ask for a water-facing room.
  • Stayed: December 2013, traveled solo
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Thank onebigepicurean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabriel C, Gerente at Ibis Valparaiso, responded to this reviewResponded December 18, 2013

Thanks for sharing with us your experience. We will be sharing with our team.

regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Valparaiso

Address: Av Errazuriz 811, Valparaiso 234 0000, Chile
Location: Chile > Valparaiso Region > Valparaiso
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #12 of 35 Hotels in Valparaiso
Price Range: $44 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Valparaiso 3*
Number of rooms: 184
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