I wanted to write a nice review about this hotel, I really did. My husband booked this hotel for us as a romantic getaway for the weekend from Santiago. He saw pictures of the pool and hot tub area and was sold.The pool area is really gorgeous and well taken care of. So we check in and can't wait to throw on our suits and get in the hot tub. We are promptly informed that we have to RESERVE the hot tub. That's right. You can only use the hot tub for ONE HOUR per day and you have to reserve it. So we are literally sitting there all afternoon looking at the empty hot tubs but we can't get in them. SO absurd. This is the only reason my husband booked this hotel. He was less than impressed so goes back to ask the receptionist if there is any way we can pay extra for another hour in the tub. She was very snarky and said they only way we can do that is to pay for another night at the hotel. Are you kidding? After the incident hotel staff was short and rude to us for the rest of the weekend.
The hot tub is really nice and relaxing- we enjoyed it from 11:00pm-12:00am ON THE DOT.
Our room was on the first floor- be aware that half the rooms (all the rooms on the first floor) do not have nice views, in fact they don't even have windows. The room was tiny, the bathrooms were old and need to be updated, but the bed was very nice and very comfortable.
This review is not for the restaurant, by the way. The restaurant is excellent. Good food, good service, great wine selection.
- Official Description (provided by the hotel):
- In the heart of Valparaiso appears Alto Mirador Hotel Boutique, a unique concept of quality and refinement to enjoy a special environment with the rhythm of the city. ALTO MIRADOR HOTEL BOUTIQUE has 12 rooms totally equipped for your comfort as well as to wide terraces open air, offering an exceptional view of the bay and the hills. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Despegar.com, Expedia, Travelocity, Priceline and Agoda so you can book your Alto Mirador Hotel Boutique reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.