We went in a group of 4 adults and 6 kids over the national day holidays (September 18th). The rooms are good, the rates are relatively cheap, and the hotel is well located for exploring the "flat" areas in Valparaiso. However, be warned that the restaurant is atrocious. We waited two hours for simple fare (like spaghetti with meat sauce) with kids as young as 3. Most of the kids and their parents had left by the time the so-called food came, and simply skipped dinner. I stayed with my youngest, and were presented with near-frozen pasta after the long wait. We sent it back, only to be served with a bill for the complete amount. Will not be going back.
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