Half an hour after ordering food a waiter came and said the order was lost that I had to reorder. Since I was bored an exhausted I deciden to change to "menu del dia". The waiter said he would serve it "al tiro" which seems to mean "we'll think about it". After another long delay a starter came and after another long delay, the main course. Dessert which was included never came. To pay the bill I had to beg for it at the counter. I paid cash and again I had to wait and wait to ask for my change. I asked for the manager to report this and he sort of shrugged his shoulders and wondered why I was complaining. To add insult to injury due to the delay I lost my tour to Concha y Toro vineyards. Obviously not a happy experience. This happened at Tip y Tap at Parque Aruaco.