We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not what we expected”
Review of Borago

Borago
Ranked #91 of 4,746 Restaurants in Santiago
More restaurant details
Restaurant details
Good for: Romantic, Special occasions, Business meetings, Local cuisine
Dining options: Late Night, Dinner, Reservations
Neighborhood: Vitacura
Reviewed November 19, 2013

The food was ok (not as excepted at all) and the service was terrible.
No credit cards accepted and besides that they accepted us dollars at a very low exchange rate. They also said that they are not allowed to give change if you pay with foreign currencies. Do you believe that?
There are much better restaurants in Santiago.

    • Value
    • Atmosphere
    • Service
    • Food
4  Thank Carlos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,002)
There are newer reviews for Borago
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

297 - 301 of 1,002 reviews

Reviewed November 7, 2013

Borago is new cuisine, very modern in its' combination of nature and food. We thought it was like an art gallery on our plate. Extremely intricate presentations, very unique, very, very interesting. We had the tasting menu which takes you from the North of Chile to the South offering foods native to Chile from each region. The dishes are exquisitely prepared and served with great style as well as the Chef for each dish explaining what the food is, where it is found (what part of Chile), what its' meaning is in relationship between the food and nature, also some history of the food if it is an indigenous dish. I wish I had taken pictures of the dishes. We had a wonderful evening that was a surprise with every dish served. They also have a normal menu so you do not have to have the tasting evening but I think the tasting is the most fun!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank hatchchilepepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Boragó is best described as Chile's answer to Noma. The restaurant specialises in endemic produce gathered from all across Chile. While not really warranting the "molecular gastronomy" label that many people seem keen to apply, this is very much modern cooking. The only true way to enjoy Guzman's cooking is through a tasting menu, particularly the Naturalización Local menu. Yes, it's not cheap but for cooking of this quality it is excellent value for money. There's probably not much point talking about individual dishes – so much changes on a weekly (or even daily) basis. At a recent meal here, standout dishes included slow cooked veal, roasted venison, a wonderful mushroom dish and perhaps the most spectacular broth I have ever tasted. Combined with superb service and an inventive selection of wines, beers and juices this restaurant deserves to be considered amongst Latin America's greatest.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

Rating Boragó as "avearge" does not really say what it should. We were there as a group of 6 guys for experiencing the culinary highlight of a 3 weeks trip through Chile and Bolivia. The culinary highlight was clearly delivered; Boragó serves an unbelievable series of impeccable courses that are outstanding in both taste and look and follow a credible concept. The accompanying wines are cleverly selected and supported the dishes in every way. Clearly, the chef is highly talented and creates menues that are not easily forgotten - this deserves all available rating bullets!

Sadly, the staff made a severe mistake that is completely unworthy of a restaurant of this caliber. After entering, we had to wait about 5-10 minutes and were then seated not in the dining room, but in a auxiliary room nearby (we made a reservation by phone about 10 days before and confirmed by phone the same day that we really will show up). The room was actually sort of a terrace that was sloppily separated from outdoors with a transparent plastic foil, which was not really fixed, such that one end was moving in the wind and the atmosphere was chilly and rather hostile. The waiter offered to switch on an electrical heater, but did not utter the slightest word of excuse. After asking if we could move to the dining room the (very young) waiter said that they had VIP guests and therefore no place available in the dining room. Still no word of excuse, not even a "sorry, but..." In a high-end gourmet restaurant such things just do not happen. If something goes very wrong, the chef de service should take over - not the garçon - and candidly explain their case to the guests and maybe at least offer the aperitif... The way this was handled was highly dilettantish and completely inacceptable.

Feeling like unwanted outcasts we considered to leave, but, being a handful of guys having dined sitting on desert floor only days earlier, decided not to ruin the evening. We were there for great food, not romance. Still, dining in a mere storage room does not really feel right if you're in the allegedly best restaurant of Santiago. Despite the fantastic performance of the kitchen I'm feeling far from being draconic to subtract two points for the overall experience.
When serving the meals the waiters nicely explained all dishes and service was generally ok, but not exceedingly attentive. After all, the kitchen plays in a global top league, but the service is lagging behind.
Guys at Boragó, it would take so little to become so much better!!

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank phhuber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013 via mobile

The service was perfect! I love we was invited for a journey in chilean products and places. food was really really good!!! I was impresed that every plate was presented by the chef. I loved it i will go back!!!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jdesolmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Borago also viewed

Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 

Been to Borago? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing