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“Standard Atton service”

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Atton Hotel El Bosque
Ranked #34 of 198 Hotels in Santiago
Certificate of Excellence
Petit Lancy, Switzerland
Level Contributor
106 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Standard Atton service”
4 of 5 bubbles Reviewed June 11, 2014

I've stayed before in an Atton hotel in Lima. The service is quite standard. Rooms are big, good bathrooms.
This hotel have a nice (small) gym at the top floor, with impressive views over the city. The breakfast is very good.
I arrived at the hotel arounf 10 in the morning. and I was told that if I wanted my room, I have to pay 50 USD, amount that I consider a bit excessive for two hours, since the check in is at 12.
Staff at the hotel are very useful but there is always some cold distance that made it not very friendly.
The hotel is well located in what they called "Sanhattan", near the shopping mall and some good restaurants.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoMiHevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaBorchard, Gerente at Atton Hotel El Bosque, responded to this review, June 12, 2014
Dear Sir, thanks for sharing your opinion, we will talk to our staff, as we want to welcome our guests always with a smile.The check- in time is 15.00 hrs ( 3 pm) and yes, there is a surcharge of USD 50,- if you need to check-in before 11 am. Hope to see you back soon, greetings from Chile!
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2,095 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Seattle, Washington
Level Contributor
189 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
4 of 5 bubbles Reviewed June 7, 2014

We only stayed one night at Hotel Atton El Bosque, but we found it to be conveniently located in central Santiago. It was close to lots of restaurants - from Subway to high-end eateries - and to Santiago's subway system. Moreover, we found the staff to be very welcoming and accommodating.

The room itself was modern and well-kept, with beautiful views of the city. We didn't try the restaurant or breakfast during our one night and early-morning departure. In all, we probably should have stayed somewhere else to save money if we were going to make as minimal use of the hotel as we did. However, for someone staying more than one night or who needs to be in central Santiago for business, this is a great hotel for you.

Stayed May 2014, traveled as a couple
Helpful?
Thank JBATrojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaBorchard, Gerente at Atton Hotel El Bosque, responded to this review, June 8, 2014
Dear Traveller, many thanks for your nce coments about our Hotel Atton el Bosque. Hope you will be back in the future to enjoy our services.
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Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 31, 2014

Stayed here recently for 3 nights. The bed was so comfortable and the bedding was high quality. I slept so well after staying in many different hotels in South America. The location is excellent as it’s very close to money exchange, restaurants, a huge shopping mall and the metro.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joycie56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaBorchard, Gerente at Atton Hotel El Bosque, responded to this review, June 1, 2014
Dear Traveller: Thanks for your positive rating, we are very happy that you had a good night sleep and liked our Hotel Atton el Bosque. Hope to see you soon again!
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Santiago, Chile
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed May 26, 2014 via mobile

A friend of us give us one night in this gorgeous hotel as a wedding gift. We enjoyed every second. First they offered one pisco sour, after that we had strawberry and champagne served in our room. Next day they send breakfast to our room and we finalized with an exquisite lunch in the restaurant. We will strongly recommend this hotel. It is very well located and attention is really good. Really looking forward to staying here again

Stayed May 2014, traveled as a couple
Helpful?
Thank mdelgadoUC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianaBorchard, Gerente at Atton Hotel El Bosque, responded to this review, May 27, 2014
Dear Guest: Thanks for your rating, our commitment is that you want to come back to Atton Hotels. Happy Anniversary and greetins from Chile!
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Nashville, Tennessee
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 30, 2014

Spent over 6 nights at Hotel Atton. Comfy bed, full force shower and always clean. Loved the roof top pool although most of it is in the shade which was actually fine by me. Front desk was friendly but not overly accommodating. Complimentary Pisco Sour was a nice touch upon arrival. Located close to the W hotel with it's rooftop bar. Would definitely stay here again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CKeller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OdetteVainstein, Analista de Calidad at Atton Hotel El Bosque, responded to this review, May 2, 2014
Dear Guest,

We are very appreciative of your positive reviw of our hotel Atton El Bosque.
We hope to welcome you in your next visit to Santiago de Chile.

Best Regards,

Odette
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed April 25, 2014

We arrived early for a seven day stay. The rooms were waiting for us. The room we got was spacious, the beds were comfortable, there was a safe in the room and a mini bar. The room was quiet and the air conditioning worked very well. The staff was very friendly.
The hotel has a swimming pool and an exercise room on the top floor with a great view of Santiago.
Our rate included a buffet breakfast, which was excellent with many choices both hot and cold. The bar was well stocked, however some of the drinks were very expensive.
The location was perfect, within a few blocks from some great restaurants, churches, the metro, and shopping.
We walked to the Costanera Center (The tallest building in South America) a couple of times and had dinners there which were very reasonably priced.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OdetteVainstein, Analista de Calidad at Atton Hotel El Bosque, responded to this review, April 28, 2014
Dear Andy,

We would like to thank you for your positive review about your stay in Atton El Bosque, and we hope to welcome you back next time you visit Santiago de Chile.
Best regards

Odette
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed April 5, 2014

Location east of where you probably want to be, but close enough to the Metro to Greg about easily. We upgraded our room from one with two gigantic beds and very little else to one with one bed and a sitting area. This room had a kettle our colleagues had none like our first one. The towels were hard and smallish and some had holes, the soap, shampoo and conditioner cheapest possible, there were no extras, bar a free welcome drink- no free bottled water in room. The outlook is not anything to write home about and we had a building site which started up every morning breaking rocks. Breakfast was adequate but unexciting and the nice looking outdoor eating space was not available even though it is still 23 degrees.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LastmInuteandloopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernanda G, Marketing Manager at Atton Hotel El Bosque, responded to this review, April 16, 2014
Dear Guest
Thank you for your review, we will do our best to improve our service level, and we hope to welcome you back soon.
Best regards
Fernanda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atton Hotel El Bosque

Property: Atton Hotel El Bosque
Address: Roger de Flor 2770 | Las Condes, Santiago 9999, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Santiago
#13 Romantic Hotel in Santiago
#22 Family Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Atton Hotel El Bosque 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Opening our doors in 2007, the Atton El Bosque is the perfect choice for those on business or the most casual of travelers. Located within the business epicenter of Santiago de Chile, our modern 18-story building stands out for its meets-down-to-earth flair. Minutes away from the gorgeous suburb El Golf in Las Condes and just a short walk from the Tobalaba subway station, any locale within Santiago de Chile is at your fingertips while staying us.Our 240 cozy and comfortable rooms are the perfect choice to rest after a hard working or shopping day.We have free Wifi in all public areas and rooms. ... more   less 
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Also Known As:
Atton El Bosque Santiago
Atton El Bosque Hotel Santiago

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