Do not get me wrong this hostel looks and feels great and the breakfast is the best that any hostel has ever delivered to me but what annoys me is that its costs nothing to be nice and friendly and when I am paying $50 for a double room in a hostel I expect you to be extra attentive.
The staff bring this otherwise perfect (except for price) hostel down. They seem to be going completely through the motions and would prefer to sit at reception and surf the net rather than help you out.
The hostel would benefit more from having a robot working behind reception
- Official Description (provided by the hotel):
- Happy House Hostel An Oasis in the heart of Santiago. Located in Moneda Street in the middle of the historic part of the city and just steps from government palace, main square and the main tourist attractions of Santiago. Happy House Hostel offers a high quality service due to obtaining Q seal of quality the S seal of sustainability granted by SERNATUR (National Tourism Service of Chile), besides having an impressive infrastructure, facilities, long market experience and strong commitment of the staff with each of its guests. Our services are: Buffet breakfast, 24 hours of reception, free internet access (Wi Fi and stationary computers), safes in private rooms and lockers in dorms, tourist information and reservations for tours of the season, free luggage storage, laundry, mini bar at reception with 24 hour service of drinks, mineral water and beers, bilingual staff (Spanish - English), recreational and cultural activities (Dancing classes, Chilean BBQ, movie nights, free tours around town, etc.), bike rental, online bus tickets reservations, organization of transport services (only from the hostel to the airport or elsewhere), free national service calls from reception, book exchange, heating in rooms with private bathroom and common areas (winter season), late check out (asking for availability in advance at reception) and a lot more. Our facilities are: Fully equipped kitchen, comfortable and spacious terraces and living rooms, swimming pool, TV rooms with international signal, outside bar, entertainment area (pool table, tennis table, mini football table, chess table and table games), wine cellar with tasting sessions of national strains, BBQ area (including free use of grills) and a lot more. We wait for you :) ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Orbitz, TripOnline SA, Hotwire, Agoda and Cheap Tickets so you can book your Happy House Hostel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Happy House Hotel Santiago