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Happy House Hostel
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    Reviews (798)
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    All reviewsswimming poolbeautiful buildingcommon areasold mansionprivate roomlarge kitchenairport buschilliwooden floorsshared bathroomfirst floorthe ground floortea and coffeegreat place to stayyogurtnice breakfastsouth america
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    270 - 275 of 798 reviews
    Reviewed March 6, 2013

    We spent two nights at the hostel. First impressions and night were very good indeed: beautiful hostel, good outdoor space, big double room, helpful staff. We were really pleased we stayed here. The second night was a different story. Even accounting for the fact that it was a Friday night, we were kept awake between 23.00 and 03.30 by shouting, singing, people running down the corridor, music and tv blaring on full volume - all within earshot of the groundfloor reception, but amazingly, it seemed nothing was done. This was a real pity as we had paid extra for a private room to ensure a quiet night's sleep, given we had to wake up at 06.00 to catch an early flight. We mentioned this to the night receptionist on the way out, who initially laughed it off, but then gave something of an apology, and said they were aware of the issue and that eventually they moved the group from the first floor down to the basement (if that was the case, we could still hear it!). This was such a shame, as this was otherwise a largely impressive, good value hostel. Having been travelling for three months, our second night here was by far the most disturbed we have encountered. Other tip is to get down early for breakfast as even by the time we got down at 9.15 there was virtually no cutlery, and little food from the buffet left. It would also have been good to have had a mirror in our room above the sink, but that is only a minor issue.

    Room Tip: Our room, Patagonia, was near to the common areas and very noisy on one of the nights.
    Stayed: February 2013, traveled as a couple
    Thank AceVenturer1985
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Reviewed March 3, 2013

    Very nice, large clean rooms with a nice breakfast included. Staff was extremely helpful & pleasant. The service level with more like a Ritz-Carlton. Esteban was very nice, professional & helpful. He made the stay for us.

    • Stayed: February 2013
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    Thank andresworld
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alejandra L, Gerente at Happy House Hostel, responded to this reviewResponded March 5, 2013

    Dear Andrés:

    Thank you for staying with us. We are happy that you enjoyed your stay here. We really try to please our guests by offering exceptional services, a friendly staff and reasonable prices. Thank for compare us with Ritz Carlton jijiji... just we try to be do well our job.

    It was a pleasure having you here with us. We look forward to seeing you again in the future.

    Best Regards, and Thank you again.

    Alejandra López R.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 27, 2013

    After two pleasant nights we stored our gear in the luggage room and headed out for the day in preparation of an overnight bus ride to Pucon. On our return to the hotel being a bit hot we asked if it would be possible to use the pool to cool off. The staff were astonishing assuring us we were still guests they provided towels and invited us to use the community shower facilities after our swim. Talk about after sales service!

    • Stayed: February 2013
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    Thank Davybaby008
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alejandra L, Gerente at Happy House Hostel, responded to this reviewResponded March 5, 2013

    Dear Davy:

    Thank you very much for choosing us. We feel so proud about your comment, just we want our guest to feel ok in every momment when stay into the house... doesn't matter if you are in check in or check out. just matter your are our guest and we try to feel comfortable to the begining until the end...

    Thanks again for your comment and obviously we'll waiting for you in another time.

    Best Regards,
    Alejandra López R.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 25, 2013

    I stayed at Happy House with a group of 14 people from 11 different countries. We were in town for a workshop organized by the National Geographic Society at La Biblioteca de Santiago and we chose this place based on its great location, beautiful rooms and reasonable prices. We all had an excellent time there, and the staff was very accommodating. Some of our participants were traveling from their home countries for the first time, and they all felt welcome and comfortable here. The staff was multilingual and helpful via email when we were arranging our stay in advance. Definitely going to stay there again when I am in Santiago!

    • Stayed: January 2013, traveled on business
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    Thank Anna_Luisa_2013
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alejandra L, Gerente at Happy House Hostel, responded to this reviewResponded March 5, 2013

    Dear Ana Luisa:

    Thank you for choosing Happy House Hostel for your stay in Santiago with your group.
    We are feeling very proud receiving you, indeed the mission and objectives of your organisation LIVINDTONGUES is very important for us and more over for the all world, saving languages in extension is a huge human mission and we are proud to be part of this by receiveing you here in our hostel.
    We are very thanksfull for sharing your experience with us, Happy House support and will always continue to support this kind of initiatives.
    Waitting to have you again with us,

    Best Regards
    Alejandra López R.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 24, 2013

    This hostel is not only beautiful, but it has everything. From the pool to the basement bar, to cool little niches to relax and hangout. It's two blocks from the main subway line and close to many of the city's top attractions such as plaza de armas and cerro Santa Lucia. The staff is extraordinary. Extremely helpful and speak a multitude of different languages, they'll do whatever they can to make your experience there a great one. The place is very clean and has a great social atmosphere. I've stayed in many hostels in Chile and South America, and this one is my number 1 pick.

    -Rob Boston,MA

    • Stayed: February 2013
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    Thank Rlude9
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
    Alejandra L, Gerente at Happy House Hostel, responded to this reviewResponded March 5, 2013

    Dear Rob:

    Thank you so much for your stay with us.
    We were happy to know you had a great time with us during your visit and that you enjoyed the convenience of the location, and our services provided.

    We waiting for you always Rob... thanks for the great comment and don't forget Happy House Hostel...

    Best Regards,
    Alejandra

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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