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All reviews rooftop terrace parque arauco andes view pool and gym room service business trip safe location beautiful hotel would definitely stay here again top floor bed was very comfortable breakfast buffet the hotel staff front desk staff nice area excellent location chilli
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4 - 9 of 1,428 reviews
Reviewed June 6, 2019

A handy place to stay if you work in the area. Staff very helpful and a relatively new hotel. Good restaurants and pubs near by and gyms near by also. Hotel gym very small and hotel food okay
Room 1014 had horribly loud aircon!

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank alextP8567UM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio O, General Manager at Hyatt Place Santiago Vitacura, responded to this reviewResponded June 16, 2019

Dear Guest,

Thank you very much for your time in sharing your comments regarding your stay in our property.

It´s nice to read that you have enjoyed the hotel location and surroundings. At the same time, we will focus our efforts in improving the details that you have mentioned and experienced at the guestroom assigned.

We hope to have the opportunity to welcoming you again in your next visit to Santiago.

Sincerely,

Sergio Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2019

Hotel very good for a short business trip, good transportation and getways to the main areas of Santiago. Peaceful and calm area, due to the hotel be located not close to the main road. Quick access from and to the airport.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Trip64866404211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio O, General Manager at Hyatt Place Santiago Vitacura, responded to this reviewResponded June 16, 2019

Dear Guest,

Thank you very much for your time in sharing your comments regarding your stay in our property.

It´s nice to read that you have enjoyed the stay at the hotel, as well as the peaceful Vitacura area.

We hope to have the opportunity to welcoming you again in your next visit to Santiago.

Sincerely,

Sergio Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2019

We come often to this hotel because of its location, but its restaurant needs more work since every time we enter it seems there is a lack of tables and if one appears it is dirty. Also the breakfast is mediocre and could be fresher.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kathymcallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio O, General Manager at Hyatt Place Santiago Vitacura, responded to this reviewResponded June 16, 2019

Dear Guest,

Thank you very much for your time in sharing your comments regarding your stay in our property.

It´s nice to read that you have enjoyed the hotel location. At the same time, we will focus our efforts in improving the details that you have mentioned and experienced at our restaurant.

We hope to have the opportunity to welcoming you again in your next visit to Santiago.

Sincerely,

Sergio Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

we stayed there just two nights on the way to the easter island.

the airport is just half an jour away with uber.

The checkin was friendly, we got an upgrade as I'm a Hyatt globalist and got a corner room with a nice city view.

beautiful designed hotel, great location.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank Sven-Hennig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio O, General Manager at Hyatt Place Santiago Vitacura, responded to this reviewResponded May 28, 2019

Dear Guest,

Thank you very much for your time in sharing your comments regarding your stay in our property.

It´s nice to read that you have enjoyed the suite assigned, as well also the hotel design and location.

We hope to have the opportunity to welcoming you again in your next visit to Santiago.

Sincerely,

Sergio Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019

Excellent location and comfort, I would recommend for prolonged stays with children. Good breakfast and room service. Only point is the same dish can take diffetent format dependent on the mood of the cook.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Roberto N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sergio O, General Manager at Hyatt Place Santiago Vitacura, responded to this reviewResponded May 28, 2019

Dear Guest,

Thank you very much for your time in sharing your comments regarding your stay in our property.

It´s nice to read that you have enjoyed the hotel location and food & beverage facilities.

We hope to have the opportunity to welcoming you again in your next visit to Santiago.

Sincerely,

Sergio Ortiz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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