The hotel is in a nice location, not far from the subway (Plaza Italiano) and Belle Vista (10-15 minute walk). Staff is friendly, speak English well and are very helpful. The breakfast is decent, not great, but the buffet provides enough selections to assemble a good morning meal. The rooms are quiet and comfortable, but as the previous posting said, the hotel is in dire need of renovation, especially in the bathrooms. WiFi strength is poor in the rooms, so you'll have to go to the lobby to get a decent connection. It's a good hotel, just needs a facelift.