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Reviewed May 28, 2019

The Singular Santiago Lastarria Hotel is a wonderful hotel with fantastic staff. I've stayed here three times now, each time for 5-6 days. T most recent stay was with my wife and 3-year-old daughter. The rooms are spacious and tastefully decorated, with very comfortable beds and wonderful, clean and spacious bathrooms. What sets The Singular apart, however, is the excellent experience the staff creates for the guests. Everyone in the hotel was professional, friendly and helpful, with great attention to detail. While we were away, for example, the staff set up a kid's table in our room, complete with crayons and colouring pages. Our daughter, in particular, was treated incredibly warmly by everyone. It's hard to imagine a more delightful experience.
Many thanks to the wonderful staff at The Singular for making our stay in Santiago so pleasurable.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank Ingo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolores C, Director de Relaciones Públicas at The Singular Santiago Lastarria Hotel, responded to this reviewResponded May 29, 2019


Dear Ingo H,

We appreciate your comments regarding your stay at The Singular Santiago. It is always a pleasure to receive positive feedback.

We’re delighted to hear that you did indeed enjoy your stay with your daughter, you were comfortable in our accommodations and found the service to be at the high standard we set out to achieve.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2019 via mobile

We booked The Singular after reading a review in the travel section of one of the Australian newspapers which highly recommended it. The review did not disappoint as the hotel provided a very enjoyable stay. We were very impressed with the dining experience as well as we needed to entertain some friends and chose the restaurant as our venue. The professionalism and knowledge of the waiter (Nicholas) was exceptional, as was the delicious food.
The breakfast was also very good and enjoyable.
We enjoyed the position of The Singular, close to the metro, the parks and interesting streets. Be aware that on the weekends the street life below can be very noisy with a lot of activity but that is also the charm of the area.
The photos are of the scenes close to the hotel.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank annehI3333FT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolores C, Guest Relations Manager at The Singular Santiago Lastarria Hotel, responded to this reviewResponded May 24, 2019

Dear annehI3333FT,

We appreciate your comments regarding your stay at The Singular Santiago and that you enjoyed the accommodation and the ambiance of Lastarria. It is always a pleasure to receive positive feedback.

Aside, we are delighted that you could savour our French style cuisine based on local Chilean products and that you shared a special time with your friends in our restaurant. It is our biggest reward to realize that you have captured the Singular’s essence.

I will share your comments with our team and especially Nicolás, who I am certain will be encouraged by your friendly remarks.

Thank you again for sharing your experience. We hope to welcome you again at The Singular Santiago soon!

Have a Singlar day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2019 via mobile

Although I did not get the room with the view I wanted I thoroughly enjoyed this hotel probably one of the best in Santiago. Excellent location, excellent service and and a very high end cozy decor, this is now my go to hotel in Santiago

Date of stay: May 2019
Trip type: Traveled on business
Thank spiralh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolores C, Guest Relations Manager at The Singular Santiago Lastarria Hotel, responded to this reviewResponded May 20, 2019

Dear Spiralh,

We appreciate your comments regarding your stay at The Singular Santiago. It is always a pleasure to receive positive feedback.

We’re delighted that you were comfortable in our accommodations and apologize at the same time that we could not meet your demands regarding the view.

We hope we can receive you again as our guest to get another chance for providing you the whole desired experience. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Thank you again for sharing your thoughts. We wish a Singular day!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2019

A stay at The Singular Hotel in Santiago is one of those experiences that remain in your mind and heart for very long!!

It starts from the moment you are welcomed till the moment you sadly leave ( one would definitely love to extend such a stay)

The room was spacious, fresh, clean so was the bathroom. Furniture in the room was so nice as well. The bed and surely the pillows were super comfortable.

It was also a real pleasure having breakfast at the restaurant of the hotel as well as a drink at the bar or the rooftop.

That said, all would not have been possible without the IMPECCABLE service of ALL the staff managed by Ms. Andrea Valencia (the Hotel Manager). Her refinement, care for the smallest details and professionalism were delightful and surely reflected on all the rest of the team: I would for sure mention Antar with his amazing attitude at the lobby so is his colleague Ms. Velaskan, Wilmar at the bar, Mauro at the Concierge but I am sure the rest of the excellent staff would forgive me if I forgot the names.

Once again, that was for sure a stay to remember and hopefully... to repeat one day!! Thank you

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank IncaDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolores C, Guest Relations Manager at The Singular Santiago Lastarria Hotel, responded to this reviewResponded May 13, 2019

Dear IncaDutch,

Thank you for providing your review of your experience at our hotel!

We appreciate your comments regarding your stay at The Singular Santiago.

It is our biggest reward to realized that you have captured the Singular’s essence, by enjoying our gastronomy as well as our rooms.

Thank you again for sharing your experience, and we look forward to serving you in the future.

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

Sincerely,
Fabian Ganglbauer

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Reviewed May 7, 2019 via mobile

We have visit the singular twice during May . Once before our trip to Easter island and on our return. Total 3 days.
Room and bathroom of good size and very clean. Excellent breakfast and their Restaurant top marks.
More than anything the staff were very polite and friendly and ready to deal with any request.
Location is very convenient and in the historical center.
Highly recommended.

Date of stay: May 2019
Trip type: Traveled with family
Thank GVak1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dolores C, Public Relations Manager at The Singular Santiago Lastarria Hotel, responded to this reviewResponded May 7, 2019

Dear GVak1957,

Thank you for taking the time to provide the review of your experience at The Singular Santiago.

We really appreciate you choosing to stay with us and that you enjoyed our acommodations as our gastronomic preparations based on high quality Chilean products.

It is our biggest reward to realized that you have captured the Singular’s essence!

I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation.

We hope to see you again next time for a longer visit so that you can experience even more of what The Singular and Santiago has to offer!

Thank you and have Singular day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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