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“Nice surprise for a business trip”

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Holiday Inn Express Santiago Las Condes
Ranked #50 of 196 Hotels in Santiago
Certificate of Excellence
São Paulo
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice surprise for a business trip”
Reviewed January 8, 2014

All the hotels that the company I work for have an agreement with were full, but the Holiday Inn was actually a very good surprise out of that list, and I’d definitely stay there again.
The room was new and large, and very clean. The bed and linen were inviting and perfect for a good night of sleep.
The gym doesn’t have much equipment, but it was just perfect for the jogging and cycling. And as it is a typical business hotel, the breakfast was full of business man and women having their first meal in a very bright space.
Besides that, the receptionists were super helpful and friendly. I really enjoyed my stay there (and it’s very well located too!).

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sofiacrater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Santiago Las Condes, responded to this review, February 19, 2014
Thank you very much for your comment. We offer to all our guest FREE 100% WIFI and buffet breakfast. Our commitment is to offer our Guest the best service in town. Hope to see you again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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766 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
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Perth, Australia
Level 4 Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 28, 2013 via mobile

This Holiday Inn is an excellent find. I've stayed at many Holiday Inn Express hotels and find they're reliable. The rooms are good good working in, wifi works well, breakfast is good and in this case the location was good. Was impressed to find an iron in the room.

Stayed December 2013, traveled on business
Helpful?
Thank ZELwickL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Santiago Las Condes, responded to this review, February 19, 2014
Thank you very much for your comment. We offer to all our guest FREE 100% WIFI and buffet breakfast. Our commitment is to offer our Guest the best service in town. Hope to see you again. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 26, 2013

Centrally located. A bit dated but staff and hospitality make this hotel a winner. Would recommend to all travellers for a low cost stay in Santiago. We needed and extra night after staying at W Santiago. Great location, partnerships with nearby restaurants and exemplary customer service.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Level 4 Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 18, 2013

I have stayed here twice now.
The hotel is super for business. Well priced and in easy walking distance of coffee bars and most business venues.
The rooms are large and well equipped, very clean.
Breakfast is OK too, buffet with a decent selection. There is no room service but you can order food in.
The only downside, is that if you are having meetings there is nowhere within the hotel where you can get a decent coffee and sit down and chat (although there are some chairs in the lobby, there is not coffee service), so long as you are OK with this then its a great place to stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequenttravellerIOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint-Lazare-de-Bellechasse, Canada
Level 6 Contributor
108 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 3, 2013

I have stayed in HIE hotels in many countries. This hotel location is excellent in the heart of Santiago. The room rates were at lower average for the area. The room was clean, a good view fro the top 18th floor. As a negative; no fridge in room, and the coffee maker works only out of the bathroom plug. Front desk and door man were polite and helpful, and the check-in process was fast - which is not always the case in South-American hotels. Yes I would stay again.

Room Tip: for a view, top floors are better
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Finn1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 6 Contributor
207 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed October 17, 2013

I will definitely stay again. So, don't mistake a 3 out of 5 as a negative. It's just simply average for a Holiday Inn Express. It is about 15-20 minutes to the airport (non-rush hour traffic) and walking distance to plenty of restaurants and even a couple cafe's (yes, including 2 Starbucks). Very convenient and competitively priced.

Room Tip: There is cardio equipment for an exercise room.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarheel_on_the_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Santiago Las Condes, responded to this review, November 2, 2013
Dear Tarheel_on_the_go,

Thank you for your feedback regarding your recent visit at our hotel. Please accept my apologies for falling short of your expectations on some aspects of your stay. However, we are thankful that you enjoyed your stay despite some issues. I appreciate your feedback as this is our best resource for improving guest services. We all hope that we will have the opportunity to host you again on a future visit.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level 6 Contributor
190 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed September 24, 2013

I tend to think of the brand as a lower-end hotel in the US (though I have not stayed in one). Ended up renting a room for an afternoon while waiting for a flight. The service and experience were really quite nice, more in line with what I'd expect from a Hyatt in the States. The front desk was super accommodating & efficient. The room was nicely appointed for a business traveler & the bed was quite comfortable (did take a long nap). A very pleasant surprise.

Stayed September 2013, traveled as a couple
Helpful?
Thank nyctravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Santiago Las Condes

Property: Holiday Inn Express Santiago Las Condes
Address: Avenida Vitacura 2929, Santiago 8320000, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Wheelchair access
Hotel Style:
#28 Business Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Santiago Las Condes 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Santiago Hotel is in the thriving Business District. Sitting in the shadow of Cerro San Cristobal, the Holiday Inn Express(R) Santiago - Las Condes hotel provides a warm and welcoming atmosphere for all travelers. Just outside of the city center, visitors can enjoy the buzz of Santiago's main avenues and retire to a quiet neighborhood for the evening. Hotel guests in Santiago, Chile for business find our location particularly convenient. The El Golf neighborhood, where we're located, is home to a number of corporations. The Chile offices for Citibank, Sony Ericsson and Microsoft are all situated within a mile of our property. The hotel is only steps away from the biggest shopping center in Chile, mall Costanera Center, which makes Holiday Inn Express Santiago Las Condes the best choice. ... more   less 
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Also Known As:
Holiday Inn Express El Golf, Santiago Hotel Santiago
Holiday Inn Santiago
Santiago Holiday Inn Express

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