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“Nice hotel, great location, fantastic staff” 4 of 5 bubbles
Review of Holiday Inn Express Santiago Las Condes

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Holiday Inn Express Santiago Las Condes
Ranked #50 of 197 Hotels in Santiago
Certificate of Excellence
Incline Village, Nevada
Level Contributor
158 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Nice hotel, great location, fantastic staff”
4 of 5 bubbles Reviewed October 27, 2011

This is a well-laid-out hotel with great staff, comfortable and large guest rooms, and staff that go the extra mile. Nicely located right next to Santiago's Zona de Resturantes with great places to eat and an excellent wine store - Mundo de Vinos - just blocks away.

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mes227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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695 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbia, South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 24, 2011

Stayed here for a week.. Had great service, clean room and wi-fi! The breakfast was really good, too! The location is right around the corner from ALL the great restaurants. We didn't have to take taxi's, etc. It's also next door to the Intercontinental Hotel where there's an awesome indoor pool side bar and around teh corner from the W Hotel where there's a rooftop bar. (Notice, we wanted a bar!) The concierge here was helpful to get taxi's and settle with them on prices, etc so we didn't have to do the haggling. One down side, we had to wait to check into our room until 3pm. But they did hold our luggage for us.

Room Tip: Ask for a corner room.. Two windows :)
See more room tips
  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SCTvGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
59 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed October 21, 2011

Hotel is located in Snatiago's most luxurious neighbourhood in which you fell very safe (adding to the equation the lobby constant security, you might feel you're in a vault). Subway os about a 10 minutes of a very pleasent walk along Avenida Del Bosque.

Hotel is very modern and super clean. Rooms are your standard Holiday Inn spacious double-bedded rooms.
Service is okay, thogh not very professional (some of the reception clerks barely speak english).

Breakfast in wonderful, with a very nice slection of eggs, sausages, ham, cheese, yogurts, fruit, juices etc.

Great value for money in Santiago!

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank primitivepios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilbert, Arizona
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed October 5, 2011

The hotel is fine, there's nothing in walking distance though, and the cafe facilities are very limited (mostly snack type food). I did appreciate the mini bottles of wine you could get in the cafe though! The rooms are nice, nicer than I expected actually. My biggest complaint is that they were incredibly disorganized. I was booked into 3 rooms (even though there was just one of me) (only one for my full trip, but one night each for other too rooms which was odd); when my driver came to get me, they told him I had never checked in which caused some alarm. One of my coworkers, traveling the same week on a different schedule was booked into two rooms so it's a pattern. They were very confused on how to resolve it so I spent a fair amount of time in the lobby and then they deactivated my elevator access two days early and never could get it to work again (although I could get in and out of my room without problems, once I got someone to get the elevator going!). Checkout took a very long time, more than 20 minutes. Having said that, it felt very safe for single female traveller and everyone was very friendly and motivated to help resolve the issues.

  • Stayed August 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jlr1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombia
Level Contributor
100 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed September 6, 2011

This hotel was really nice, great location, nice room, free internet and breakfast. A little expensive and even more with 19% tax, but same price hotels are not same quality...
100% recommended.

Room Tip: Located in Las Condes, nice place to stary a little expensive...
See more room tips
  • Stayed September 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juan_Alejandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director of Sales at Holiday Inn Express Santiago Las Condes, responded to this review, September 14, 2011
Thank you very much for your comments. Our goal is to deliver the best service and quality rooms. We have taken note of your comments. Hope to attend You again. Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 12, 2011

Great hotel for business travellers to Santiago. Located in the middle of everything.

  • Stayed July 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cdemirer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director of Sales at Holiday Inn Express Santiago Las Condes, responded to this review, August 29, 2011
Thank you for you time and comments. We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 12, 2011

Stayed at the Holiday Inn Santiago for a 2 night stay in June 2011. It was very clean, rooms a bit on the small size but comfortable. The bathroom was nice but the door was facing one of the beds which was odd to me.

The breakfast in the morning was good, I tried raspberry juice at the buffet which I thought was great and not really popular in the USA.

Free Internet at the hotel, felt vey safe walking around the city.

  • Stayed June 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank rhodeislandbeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director of Sales at Holiday Inn Express Santiago Las Condes, responded to this review, July 11, 2011
Thank you very much for your comments and the time to write them. Our goal is provide the best service and hotel quality. We hope to see you in the future again. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Santiago Las Condes

Property: Holiday Inn Express Santiago Las Condes
Address: Avenida Vitacura 2929, Santiago 8320000, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Wheelchair access
Hotel Style:
#28 Business Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Santiago Las Condes 3.5*
Number of rooms: 168
Official Description (provided by the hotel):
Santiago Hotel is in the thriving Business District. Sitting in the shadow of Cerro San Cristobal, the Holiday Inn Express(R) Santiago - Las Condes hotel provides a warm and welcoming atmosphere for all travelers. Just outside of the city center, visitors can enjoy the buzz of Santiago's main avenues and retire to a quiet neighborhood for the evening. Hotel guests in Santiago, Chile for business find our location particularly convenient. The El Golf neighborhood, where we're located, is home to a number of corporations. The Chile offices for Citibank, Sony Ericsson and Microsoft are all situated within a mile of our property. The hotel is only steps away from the biggest shopping center in Chile, mall Costanera Center, which makes Holiday Inn Express Santiago Las Condes the best choice. ... more   less 
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Also Known As:
Holiday Inn Express El Golf, Santiago Hotel Santiago
Holiday Inn Santiago
Santiago Holiday Inn Express

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