Diego de Velazquez is located on the very same street as the Eurotel. Being slightly more expensive, we thought we would get a better hotel, with the same great location. No way!
The lobby/elevator access/restaurant layout is weird. You get inside the hotel through the ground level, then have to climb a flight of stairs in order to get to the restaurant, and to the back of the restaurant you get to the elevators that actually take you to the rooms. In fact, there are even rooms on the same level as the restaurant. There´s a small glass elevator to take luggage and disabled people to the first floor.
We stayed there two nights before we headed for Atacama, and one night afterwards, before flying back home. In each time we were assigned a different room. Both rooms had layout problems, as if they had been tucked into their corners after the rest of the hotel had been built... For instance, in one of them, the bathroom door was located behind the TV set, so we had to go around it to get into the bathroom. In the other room, the bathroom window was blocked with a kind of plastic board, to block the view from the street. Both rooms were outdated, with old furniture and untasteful decor, and cleanliness wasn´t also the strength of this hotel.
Regarding staff, the only thing they (sometimes) did for us was open the door for us to get in/out of the hotel. And yes, they always implied they wanted to be tipped.
All in all, a disappointing stay. The only upside is location (it´s in the heart of Providencia neighborhood, with restaurants, a small shopping mall, and subway station nearby). But if it´s only for location, next time we´ll choose Eurotel again.
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- Also Known As:
- Hotel Diego De Velazquez