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“Great location, 'ho-hum' hotel”
Review of Diego de Velazquez

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Diego de Velazquez
Ranked #56 of 196 Hotels in Santiago
Certificate of Excellence
Sao Paulo, SP
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Great location, 'ho-hum' hotel”
Reviewed August 1, 2008

Diego de Velazquez is located on the very same street as the Eurotel. Being slightly more expensive, we thought we would get a better hotel, with the same great location. No way!
The lobby/elevator access/restaurant layout is weird. You get inside the hotel through the ground level, then have to climb a flight of stairs in order to get to the restaurant, and to the back of the restaurant you get to the elevators that actually take you to the rooms. In fact, there are even rooms on the same level as the restaurant. There´s a small glass elevator to take luggage and disabled people to the first floor.
We stayed there two nights before we headed for Atacama, and one night afterwards, before flying back home. In each time we were assigned a different room. Both rooms had layout problems, as if they had been tucked into their corners after the rest of the hotel had been built... For instance, in one of them, the bathroom door was located behind the TV set, so we had to go around it to get into the bathroom. In the other room, the bathroom window was blocked with a kind of plastic board, to block the view from the street. Both rooms were outdated, with old furniture and untasteful decor, and cleanliness wasn´t also the strength of this hotel.
Regarding staff, the only thing they (sometimes) did for us was open the door for us to get in/out of the hotel. And yes, they always implied they wanted to be tipped.
All in all, a disappointing stay. The only upside is location (it´s in the heart of Providencia neighborhood, with restaurants, a small shopping mall, and subway station nearby). But if it´s only for location, next time we´ll choose Eurotel again.

  • Liked — Location
  • Disliked — Almost everything else
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JKSouthAmerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Brooklyn, New York
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 9, 2008

Diego de Velazquez is located on a quiet block only one block from Avenida Providencia. Very safe location with a lot of shopping and very close to the metro. The rooms are nice and there is one apartment available for families who need more than one bedroom. Great views of Santiago. The lobby is very nice, open and spacious restaurant space on the mezzanine. The staff was fine, though not overly helpful, and be aware that it may be difficult for travelers who do not speak Spanish.

  • Liked — location
  • Disliked — staff
  • Stayed June 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlouder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hassocks, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed February 25, 2005

Excellent hotel, great Providencia location and reasonably priced. Had a beautiful room on the 5th floor, the only problem being it was so huge we frequently got lost in it. Staff excellent, will call you a cab before you've even asked them to!

  • Stayed December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank This-Space-To-Rent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diego de Velazquez

Property: Diego de Velazquez
Address: Guardia Vieja 150, Santiago 8320000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#36 Business Hotel in Santiago
#40 Family Hotel in Santiago
#46 Romantic Hotel in Santiago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Diego de Velazquez 3.5*
Number of rooms: 60
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Also Known As:
Hotel Diego De Velazquez

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