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“Excelente! Love this hotel.”
Review of Hotel Ismael 312

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Hotel Ismael 312
Ranked #11 of 196 Hotels in Santiago
Certificate of Excellence
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excelente! Love this hotel.”
Reviewed February 26, 2014

Beautiful hotel, excellent location, beautiful views and very comfortable rooms. Love the decor, free Wi-Fi, excellent service. Everyone makes you feel very welcome and are very friendly. Stayed here on business for about a month, I have to say I was sad to leave. Got a very sweet note from the staff on my departure date.

Hermoso hotel, en una zona excelente, con hermosa vista del parque forestal y cuartos muy agradables. Me encanto la decoración, wi-fi gratis y un magnifico servicio. El staff es excelente y muy amigables. Me ayudaron tanto en mis necesidades de negocio como para poder conocer los alrededores. Estuve aquí un mes en plan de negocios y me trataron tan bien que me entristeció irme. Recibí una nota lindísima de despedida de parte del staff.

Room Tip: Let them know you would prefer one that faces the Park, higher rooms are better.
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  • Stayed February 2014, traveled on business
    • Value
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    • Service
Helpful?
7 Thank Akemi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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704 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
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Silkeborg
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 14, 2014

My husband and I stayed at this wonderful hotel for 3 nights. The staff is really helpful and friendly, the rooms are great and clean. Perfectly located in Lastarria. It was an unforgettable experience.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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Helpful?
8 Thank cecile_robles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 5 Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 10, 2014

We stayed at Hotel Ismael 312 for two nights while on vacation in Chile: it is perfectly located right in the middle of a vibrant, beautiful, chic Lastarria neighbourhood. There are some of the best restaurants in Santiago next to the hotel (cannot recommend Bocanariz enough), and generally it's an excellent place to walk around, enjoy the music, outdoor cinema, culture, beautiful park and the views. The hotel itself is new, very clean, and the service was excellent. While the quality of the bed sheets and the bathroom was impeccable, the glass, transparent shower/toilet space wasn't quite as practical. The pillows were too soft, in fact it was a little hard to fall asleep - but that's of course an individual preference, and other guests might as well just love it.
Overall, highly recommend for a mini break in Santiago. Thank you Ismael 312!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
9 Thank FromBLCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Level 4 Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 8, 2014

My husband and I stayed at the hotel for a few nights on our honeymoon. The staff was so friendly and helpful before and after our trip. One of the workers, answered so many of my questions about the travel there and things to do before we left. The hotel is located by a beautiful park on a quiet street and within walking distance of some great barrios. We felt very at home at Hotel Ismael 312!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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Helpful?
8 Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 7, 2014 via mobile

This hotel is amazing. Fabulous art boutique design and interiors. Great location. Great breky. The pool area is awesome! The perfect place to relax! The best part however was the service; the best I've ever received! I asked the manager about artwork in the hotel (and how I could obtain some as it was so cool) and he immediately contacted the artist. They also allowed me an very late check out-to 7pm-as my flight was at 9:30pm. I can't rave enough about this hotel!

Stayed February 2014, traveled as a couple
Helpful?
7 Thank EmilyfromManly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 3, 2014

This hotel is in prime location. Very close to trip advisors top things to do in Santiago. The staff go above and beyond to make your stay a great one. Breakfast is delicious, fresh and is available anytime u wish. You can enjoy it in you room or the hotel has various beautiful sitting areas for you to sit back while taking advantage of their amazing books and magazine selections. It is clear that no cost was spared in this amazing boutique environment, where attention to detail is impeccable. You feel as though every area could be a photograph out of Vogue magazine. Our bedroom had beautiful views of the park. Just one street away is a famous street full of amazing restaurant and bars.
The hotel is new, and perhaps that's why their photos and website do not give it justice. Highly recommend it. After four weeks of travel, this stay has been heaven.

  • Stayed January 2014
    • Value
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    • Rooms
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Helpful?
7 Thank Paolitajackman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 26, 2014

I have never written a review on Tripadvisor before but coming back from Santiago Chile I have decided to join and write a one for Hotel Ismael 312 since I was really impressed with the service this cute boutique hotel offers. Everything was just perfect, location, room, cleanness, free internet, inclusive all day breakfast and most of all a friendly helpful staff. They go out of their way to make sure you get all what you need. I celebrated my birthday down there and they surprised me with some chocolate and a card which was really sweet of them. It's a relatively new hotel and they are really doing their best. I hope they keep up the good work.

  • Stayed January 2014, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
7 Thank Onthemagicarpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ismael 312

Property: Hotel Ismael 312
Address: Ismael Valdes Vergara 312, Santiago 8320089, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Santa Lucia
Amenities:
Swimming Pool
Hotel Style:
Ranked #11 of 196 Hotels in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Ismael 312 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Call it Ismael 312. Some years ago — never mind how long precisely — having little in the way of design hotels, and nothing particular to interest the restless global nomad, the insular city of Santiago quietly took to the construction of a new crop of contemporary boutique hotels. Among the first fruits of this new wave of hotel construction is Ismael 312, a nine-story contemporary boutique hotel in an easy-on-the-eye modern minimalist style, just off the Parque Forestal in Santiago’s historic city center. Semi-transparent glass-walled bathrooms, flat-screen televisions, full-length windows — it’s clear Ismael 312’s proprietors have been paying attention to the interior-design conventions of the boutique-hotel world. This clean-lined look has quickly become the global standard, instantly rendering a million flowery bedspreads obsolete. Here, if you’re fortunate, you’ve got a view of the park from a private balcony; if not, you can content yourself with the pared-down simplicity of your room’s contemporary design. Don’t expect five-star extravagance — Ismael 312 is little more than a pied-a-terre. In this neighborhood, though, that’s more than enough — you’re surrounded by restaurants and picturesque old streets, not to mention the park with its selection of museums, perfectly placed to circumambulate the city of a dreamy Sabbath afternoon. ... more   less 
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