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“Expensive for amenaties”
Review of Atton Vitacura

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Atton Vitacura
Ranked #26 of 196 Hotels in Santiago
Certificate of Excellence
st johns
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Expensive for amenaties”
Reviewed March 18, 2013

No coffee making facilities in the room but a ottle of water is there for $6!
Rooms are clean and confortable, the bathroom a little small.
Nothing special but overpriced.
Staff are friendly with especially helpfull front desk.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cpeterip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernanda G, Marketing Manager at Atton Vitacura, responded to this review, March 19, 2013
Dear Guest, we are sorry about your complain for having no coffe facilities in the guest room you chose. By the moment we only have those facilities in the King Studio room, and we hope we can have the chance to welcome you back in the near future.
Kind regards
Fernanda Gil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (56)
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Lima, Peru
Level 4 Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 25, 2013

This new hotel is good nut can improve.
The hotel premises are good, big rooms, nice views ( choose a high floor).
Front desk staff is friendly.
Restaurant is the downfall, complementary breakfast , but the oven to warm the bread is broken,no fresh fruit juice. No fresh juices at all.
Complementary wifi.
Restaurants nearby but a walking disitance from Isidora GLoyenechea and Nueva Costanera and Alonso de Cordova

Room Tip: High floor. DO not chooose low flor facing Avda Kennedy to much noise
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank limlira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernanda G, Marketing Manager at Atton Vitacura, responded to this review, March 19, 2013
Dear Guest we appreciatte your opinion about your stay in Atton Vitacura, we are commited to improve the Foods & Beverage service of our hotel, and we hope we have the chance to welcome you back.
Kind regards.
Fernanda Gil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
87 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 9, 2013

I stayed at this Property from 10th Dec to 12th Dec 2012. It is a good property with EXCELLENT Staff. This is a place that makes you feel so very WELCOME, that you feel so nice meeting all the smiling Welcoming faces. The Reception staff truly makes you feel WELCOME and always ready to help. My Bag had not arrived & the airline was not picking up the phones but the Staff was regularly following up with regular updates.
Breakfast was Truly Good covering almost everything for everyone. I am a vegetarian & ina lot of places get limited stuff but here there was no shortage.
Even for Dinner they quickly arranged some vegetarian meal for me.
I had even seen a Guest being upset at the Reception but the staff was listening patiently showing no frustration, being their normal smiling self.
All in all a Great Stay. I always feel that Helpful, Smiling staff just enhances ones stay a lot !!

Room Tip: This cannot say as mines was good in every way !!
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QCINT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernanda G, Marketing Manager at Atton Vitacura, responded to this review, March 19, 2013
Dear Guest, we really appreciatte your review about your stay in Atton Vitacura, we are commited to keep improving our service level so our guests want to return. We are looking forward to welcome you back in a near future.
Kind Regards
Fernanda Gil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 4, 2013

Hotel Atton in Vitacura is in a great location very close to some of Santiago's top restaurants and biggest shopping malls. The facilities at the hotel are all very new and the gym and pool are worth using during your stay. The buffet breakfast was a top way to start the day and fuel yourself for braving a horse ride in the hills or a game of golf in the searing heat. We will be back for another visit in the not to distant future.

Room Tip: Try and ask for a room that overlooks the golf course and out to the Andes.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hamish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodrigo F, Duty Manager at Atton Vitacura, responded to this review, May 27, 2014
Dear Mr. Roxburgh,

On behalf of the team at Atton Vitacura I thank you for this review. We love to hear from our happy guests and this encourages us to keep improving our services every day.

I would also like to thank you for continuing to choose our hotel as your home when you come to Santiago de Chile. We will be waiting for you next time.

Kind regards.

Rodrigo Feliu D.
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 6 Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 3, 2013

It's a nice hotel to sleep and dinner in the room.
Maybe is not the better location to go around, but the quality of the room and the room service compensate the location.
The beds are very comfortable and the bathroom is big and confortable.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Feches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fribourg, Switzerland
Level 6 Contributor
255 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed December 15, 2012

We spent one night here as part of a group embarking on a tour of Chile. The hotel is modern, the lobby spacious and fashionably minimalist and our bedroom was extremely comfortable. Since we had a very early start the next morning, only a snack breakfast could be provided. It should be stated that a laden duty-free bag went missing somewhere between the unloading of our coach and the distribution of the room keys amongst our party. This bag was never recovered. Perhaps it was just a coincidence that when a complaint was made to Reception, a guest already checked into the hotel was lamenting the disappearance of something from her hotel room.

The hotel is further than walking distance from the centre of Santiago. Having said that, it is located in a very elegant, newly fashionable part of town with some up-market shops and restaurants just a short walk away.

  • Stayed November 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 4 Contributor
38 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 11, 2012

Rooms and common areas are very comfortable and well designed. Overall, the hotel feels very pleasant indeed. Nice views.

Location is good, though is not easy to get a cab from the hotel. Be ready to book one in advance and pay a 25% to 50% premium for hotel car services. That said, the hotel is in a very nice area, within walking distance (4 to 7 blocks) to most fashionable shopping and dining options, as well as the business center in Vitacura and Providencia.

Very good value for money.

  • Stayed November 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomás Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atton Vitacura

Property: Atton Vitacura
Address: Avenida Vitacura 3201, Santiago 7630578, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 196 Hotels in Santiago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atton Vitacura 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Atton Vitacura is the newest hotel in Santiago of Atton Hoteles chain, recently opened in August 2012. This modern and cozy hotel, has everything what the contemporary traveler needs. His large and quiet guest rooms ensure a good rest after a working or sightseeing day. ... more   less 
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