We stayed here on two occasions, coming back the second time because the bargain price and location fit our needs.
The hotel is located in a busy section of Santiago on the top few floors of an office building. It feels like a throw back to the 60s or 70s, but in fact the room was spacious, quite comfortable and very quiet by Santiago standards. The decor was definitely dated but in good condition. The bed was large and comfortable. The bathroom just fine. The room was clean and well cared for, as was the hotel.
Breakfast was typical Chileno, and in a nice setting.
Check in and out was efficient, friendly and professional. Ditto for the staff overall.
This is no fancy, hip hotel, but it provides excellent value for money, is in a good location, and is clean and comfortable. You can't go wrong here.