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“Little Gem”
Review of Hotel Orly

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Hotel Orly
Ranked #25 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed July 13, 2013

This small hotel is in a good location in Santiago. Many restaurants nearby and also easy for sightseeing. Metro nearby and easy to use. Staff were very friendly and obliging and on our return visit 4 weeks after our first stay welcomed us back. Also they provide refreshments (tea/coffee/juice) 24 hours a day (free of charge) in a comfortable sitting room so is a good way to relax after a day touring and also meet fellow travelers. Must do in Santiago is a trip to Valparaiso for a day or if time spend a night there.

  • Stayed: June 2013, traveled with friends
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Thank Tabgus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orlyhotel, General Manager at Hotel Orly, responded to this reviewResponded August 13, 2013

Dear Guest:
I hope you are having a good day.
Thank you very much for you review.. it is always a great pleause to have you here with us.

See you soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 - 411 of 1,722 reviews

Reviewed June 28, 2013

Had a pleasant stay at the Hotel Orly. I liked that they had a small lounge at the front overlooking the street where you could have a drink and relax. The staff were extremely helpful. The hotel is near major transportation, there are a couple of subway stops in very close proximity. We walked or took the subway to almost all sights without an issue. Across the street there is a money exchange across the street and a great little steakhouse a few doors down. I felt that overall the hotel met our needs, was in a good location and was reasonably priced.

  • Stayed: December 2012, traveled as a couple
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Thank CaliTwin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

The Hotel Orly is delightful. It had a very European feel. I had booked via email and organized an hotel pickup from the airport. Our transport awaited us, he was very polite and helpful, a good driver. Our welcome on registering at the hotel was warm and efficient. Our room was very comfortable, clean, fresh and warm. The decor was quietly appealing. Our room was quiet. We stayed for two nights and slept very well in the comfortable bed. The Hotel was very well located with many restaurants nearby. It was also very easy to get into town via Metro and/or taxi. Breakfast was fresh and plentiful and included some hot food. Staff were friendly and efficient and do as stated in a number of the reviews, go the extra mile to ensure your stay is a pleasant one. The lift, though small, was not the smallest I have encountered (so far the smallest was in an Hotel in Paris). It worked well. Walking and exploring the surrounding streets was easy and pleasant. I was sad to say goodbye to the Hotel Orly and plan to stay there again when visiting Santiago.

  • Stayed: June 2013, traveled as a couple
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2  Thank Dirrawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orlyhotel, General Manager at Hotel Orly, responded to this reviewResponded August 13, 2013

Dear Guest:
I hope you are having a good day.
Thank you very much for you review.. it is always a great pleause to have you here with us.

See you soon.

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

As others have said, this is a place where the staff goes the extra mile. We rented one room and one apartment for a family trip in June 2013. Both spaces met our needs quite well. The breakfast was ample and delicious, the location near the Metro was convenient, and the neighborhood was fun to walk around and full of bars and restaurants.

Best of all was the service. They helped us rent a car (for much less $$ than Hertz wanted ahead of time), advised us how to get places, and addressed our every concern. We did have problems with the Internet in our apartment, but we got around that by walking down the street to the lobby and connecting there.

On our last day, we got the best help of all when we found that the rental car battery had died. Multiple staff members from the hotel and the apartment complex worked together to help us get a jump start so we could get on the road to Valparaiso. We were extremely grateful for their patience and perseverance in working with us until the problem was solved. Hotel Orly deserves its high reputation for outstanding service.

Room Tip: The 2-bedroom apartment down the street is spacious and has a washer/dryer machine for laundry. The...
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  • Stayed: June 2013, traveled with family
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3  Thank Mariettamom713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

We stayed 3 nights in a one bedroom apartment in early May, we were on the 5th floor of an 8 floor building, there is a lift. The apartments are in a separate building to the hotel about 100 meters down the road.

The apartment is well equipped, has good free WiFi, an air-conditioner in each room, comfortable bed, serviced daily, breakfast is included at the hotel dining room and is available until 10.00am.

The location is fantastic with many restaurants along the Main Street called Avenue Providencia which is 130 meters up the street, turn right when you leave the apartment building or left if you are leaving the hotel. The subway is on Avenue Providencia and about a 400 metre walk, turn right out of the apartment building and then right again when you get to Avenue Providencia. The name of the subway is Pedro de Valdivia and it is on the red subway line. There is a large modern multi storey shopping centre called Costanera Center with a huge 'Jumbo' supermarket less than a km and near the Los Leones subway near Avenue Los Leones. See map here: https://maps.google.com/maps/ms?msid=217424321710759260455.0004c02bedace3cb7e2bb&msa=0&ll=-33.417437,-70.602908&spn=0.014257,0.032659. The Jumbo supermarket has a big wine section with some very good prices. It also has a large selection of breads, cheese, cold meats etc. We got directions to the shopping centre at the Tourist Information centre on the intersection of Avenue Providencia and Avenue 11 de Septembre, also near Los Leones. The hotel reception has a local area map, you just have to ask and they will mark the map with the shopping centre location.

There are also some good restaurants and bars in the same street as the hotel and we had good meals at a small beef restaurant up near the hotel.

The only negative thing is that the road the apartment and the hotel is on is quite busy early in the morning with peak hour traffic so noise could be a problem if you are a light sleeper but it would be worth staying here and taking earplugs.

We paid US$110 per night and this was excellent value.

We also had the hotel book us a car to pick us up from the airport at 11.30pm for US$45 and the airport is a bit of a distance from the hotel. The driver took us to the hotel to check-in and then drove us to the apartment basement carpark. A hotel staff member came with us and showed us up to the apartment and explained how the appliances work, great service.

The apartment has a lobby with a security man so it is very secure.

Thoroughly recommended apartment.

I have added photos but can't figure out how to add them in the right order?

Room Tip: Stay in an apartment it is great to have the extra room, comfortable sofa and dining table.
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  • Stayed: May 2013, traveled as a couple
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2  Thank Pamies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

I have stayed in many different places in Santiago over my last 15 to 20 trips and I have found Hotel Orly to be one of the best for your money. The staff bend over backwards to make sure you have a pleasant stay and the included breakfast is fantastic! There are a lot of fun local restaurants within walking distance of the Hotel. The area around the hotel is very safe too. enjoy.

  • Stayed: February 2013, traveled on business
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2  Thank Mining1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

We stayed at Hotel Orly for three nights following our two week S.A. cruise. First of all, I LOVED Santiago. It reminded me a little of Paris with all the night life, the parks, the little shopping areas, etc., but I was blown away when we pulled up in front of Hotel Orly. I honestly felt like I was stepping into a little Parisian hotel. The staff was super friendly and gave us tips on where to go and what to see. Our room was absolutely charming (main building) and we were lucky enough to be one of the first patrons in the new restaurant that opened on the first floor (outdoor seating as well). We had all the amenities we could want and even had use of their computers. I would definitely stay here again if I'm ever lucky enough to be in Santiago again.

  • Stayed: March 2013, traveled as a couple
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3  Thank CADreamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Orly

Address: Avenida Pedro de Valdivia 027 | Providencia, Santiago, Chile
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Santiago
#27 Business Hotel in Santiago
Price Range: $113 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Orly 3.5*
Number of rooms: 47
Reservation Options:
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Also Known As:
Orly Hotel Santiago

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