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“Comfortable stay”

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Hotel Torremayor Lyon
Ranked #62 of 198 Hotels in Santiago
Sydney
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Comfortable stay”
Reviewed June 1, 2014

This was a comfortable hotel in a good location in Providencia. I stayed here twice on my recent trip to Santiago and I would definitely stay there again. I found the staff friendly, although they do have 'rules' and find it hard to be flexible when needed. The manager was very helpful toward me when I requested to be moved to another room because of persistent noise from some type of electrical motor. The new room was free of noise and I had a very good night's sleep. I was pleased that the hotel provided a universal electricity power point in the bathroom because I had mistakenly thought that Chile used European power points.

Room Tip: Some rooms have some kind of electrical motor noise. Air con unit? If you get one of these rooms, as...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SirisMate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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859 reviews from our community

Traveler rating
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    51
    27
See reviews for
180
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
875 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 515 helpful votes
Reviewed April 12, 2014

This is a nice hotel in a good location. Rooms on a higher floor might quieter as the hotel is on a busy street. Standard rooms are smallish, but if you re-arrange the furniture you can have more efficient use of space.

I was here for two nights and had room 620. Room looked good, but there was evidence of sloppy housekeeping:
- safe hadn’t been checked and couldn’t be locked (had to ask reception to fix it)
- lamp was not plugged in
- no pen/pencil (and there should have been)
- bed not made well -- sheets not tucked in, so everything came apart at the first pull

The bathroom is fine and has a nice rain-shower, but it has the most difficult faucets to turn, especially if you have arthritic or weak hands. I had to use a towel to help turn on/off. These faucets are not user-friendly.

Reception staff is helpful, the buffet breakfast is good, the free wi-fi is excellent and its a clean, safe, well-located property.

Room Tip: Probably higher up is better to get away from the street noise. Be sure to look at the room before y...
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  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esther P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vitoria, ES
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2014

The location of the hotel is perfect! The food is good, rooms are clean and confee.
There was a problem with the wi-fi signal inside the room, but at the lobby it was fine. The staff helped a lot whenever we needed!

Room Tip: Choose a room that is not at the corners to get a better wifi signal. If you are not used to the hea...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thiago M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 20, 2014

A group of frieinds recently stayed at Torremajor while on a Chile Tour. Great location - can readily walk to the funicular at the bottom of San Cristobal. Good accommodations and helpful staff. Good choice overall....

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fab F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 1, 2014 via mobile

Rooms were spacious with comfortable beds and a bathroom that included a lovely shower. Breakfast had a huge choice of buffet that should satisfy all tastes. Nice swimming pool on the roof too! Staff were friendly and quick to help.

Stayed February 2014, traveled solo
Helpful?
1 Thank DarenK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Illinois
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 1, 2014

This is a wonderful hotel that is right in the heart of Los Leones. Convenient to the metro and many restaurants and shopping areas. We found the accommodations comfortable although the AC seemed to struggle during the night when it go rather warm. The food was very good, the service even better. We made use of the rooftop swimming pool on a couple of hot days during our weeklong stay here and found it to be very refreshing. For our second we we rented an apartment in the Bellas Artes area of Santiago which I will also review. This hotel was great for a first time visitor and I would not hesitate to return as a seasoned Santiago traveler.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salon-de-Provence, France
1 review
Reviewed January 24, 2014

It was perfect.
Rooms were comfortable and spacious.
Cooking was delicious and employees were nice.
Calm neighbourhood close to the city. It's easy to go out and spend the night in Santiago
Thanks for all. Monique Lerda

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monique L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Torremayor Lyon

Property: Hotel Torremayor Lyon
Address: Avenida Ricardo Lyon 322 | Providencia, Santiago 99999, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#43 Romantic Hotel in Santiago
#45 Family Hotel in Santiago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Torremayor Lyon 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Torremayor Hotel Santiago

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