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NH Collection
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29 - 34 of 2,239 reviews
Reviewed May 29, 2019

Had a great time and experience at the hotel. Good value for money, excellent location, fantastic staff, delicious fresh breakfast, great view, and excellent amenities. The staff were excellent, professional, and helpful. Can, Elias, Juvenal, and the gentleman at the bar provided excellent service. I would definitely recommend this hotel and would go again.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank NorthStar62616501787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaPatriciaCarreno, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded June 6, 2019

Dear Guest
On behalf of the entire team of the hotel Nh Collecition Plaza Santiago we want to thank you for leaving your comments , I am happy to know that your experience with us was on your total satisfaction, also thanks for mentioning some of our staff

We hope to see you again in this your home in Santiago de Chile.

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2019

nice and fiendly staff. Very helpful. Good breakfast. Good location.
Only the windows of rooms are not closing properly. So take care not to have a room to the main street in lower levels. On higher level this does not apply.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank 206franzj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaPatriciaCarreno, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded June 6, 2019

Dear Guest.

On behalf of the entire team of the hotel Nh Collecition Plaza Santiago we want to thank you for leaving your comments ,we are so sorry for the inconvenience with the windows of your room during your stay, we are going fix it right away.

We hope to see you soon.

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2019

Definitely my favorite hotel in Santiago. It's my 3rd time at the NH Collection and I always have great service, modern facilities, clean and comfy rooms with a superb view, impeccable service, attention to small details, amazing location!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaPatriciaCarreno, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded June 6, 2019

Dear Guest.

On behalf of the entire team of the hotel we want to thank you for trusting in us and to to choose our hotel for your stays, this is your home in Santiago and for us is an honor to have you here always.

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2019

We stayed at NH Collection Hotel in Santiago, Chile May 15-18 & May 21-22, we had very good experience during our stay. The overall service was excellent, the hotel director, Oscar was friendly and personable. Also the guest relations manager, Maria Patricia Carreno was very helpful to solve issues.. also we like to recognize Dave Dehnhardt who is food and restaurant manager at NH Collection Hotel, Dave have brst service for providing delicious breakfast everyday during our stay. We highly recommend this hotel

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaPatriciaCarreno, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded June 6, 2019

Dear Victor.

It was an honor to meet you, we are very pleased with your visit and we hope to repeat it and return soon to Santiago, we will be happy to receive you again .

Best Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2019 via mobile

We spend a few days in this hotel, the personal is really friendly,always taking care of everything,the breakfast is delicious, and room is spacious,clean andthe floor are cover with beautiful black and white marmol.
Thank for everything world-class.

Date of stay: May 2019
Trip type: Traveled with family
1  Thank asok k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaPatriciaCarreno, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this reviewResponded June 6, 2019

Dear Asok.


On behalf of the entire team of the hotel we want to thank you for your comments, It was an honor to meet you, thank you for sharing with us

we hope to see you soon.

Best regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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