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“stay at Radisson Plaza”

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NH Collection Plaza Santiago
Ranked #39 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed February 12, 2014

We would like to compliment the Radison Plaza hotel in the center of San Diago Chile. We stayed there Jan 29 2014. They were understanding for all our needs, competent and efficient. Located very well close to a modern Mall. They also found us a very good guide and driver.

  • Stayed: January 2014, traveled with friends
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Thank daria56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 11, 2014

I was there for two weeks on a study programme/business project. The staff spoke English and their service standards were impeccable. We were very delighted by the free drinks and fruit platters the management had offered during our stay there. The rooms were spacious and very clean. The gym is decent and breakfast service was good. The lovely lady that greeted us every morning during breakfast sure made the day start on the right foot.
Definitely a recommended place to stay!

  • Stayed: November 2013, traveled on business
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Thank ohyeahpandas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

We stayed here at the end of December. The hotel is very nice and in a good location. During our stay, someone in our party unfortunately got quite sick. The assistance and care that the Radisson provided was tremendous. We were so fortunate to have been staying there. My deepest appreciation to the staff at the Radisson for helping us get back on our feet and make it home.

  • Stayed: December 2013, traveled with family
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Thank thirdcoastwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

Our stay was during the last days of 2013, as well as during new year's eve.

The service is great. Some of the front-desk clerks are a bit stuck-up, but nothing to really complain about.

Restaurant service is awesome, waiters, bartenders, everyone is great!

As well as the folks at the pool / gym area.

Concierge service is a bit clumsy, but really helpful!

But there is one staff member that is really outstanding: Macarena, the restaurant's hostess.
She managed to arrange last minute seats for me and my family to enjoy the New Year's Eve dinner, and was very caring with both of my kids.
She really made a difference.

Bedrooms are a bit small, and even inquiring the hotel prior to our arrival regarding this subject, I was left with no answer.

There is a huge mall located across the street, which was very convenient.

I'd definitely stay again, but probably with adjoining rooms.

  • Stayed: December 2013, traveled with family
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Thank kingflip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2014

We spent 2 nights at Radisson Santiago before flying home . It was an excellent hotel, lovely rooms with views to the Andes . It had a very nice breakfast . We had a late check out to 6 pm as our flight didn't leave till after 11pm

Location was wonderful, opposite huge shopping centre and restaurant complex , walking distance to hop on hop off bus and in very safe area .

  • Stayed: January 2014, traveled as a couple
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2  Thank tigerbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

We recently stayed at the Radisson Plaza Santiago for eight nights. We’ve never stayed at a Radisson before so I didn’t know what to expect, but we absolutely loved this hotel. We usually stay at Hilton brands and this hotel was comparable to a Hilton.

We arrived at about 9:00 a.m. and understandably couldn’t check in right away, but there is a very comfortable waiting area complete with computers, and they offered us breakfast for free. They didn’t have to do that, but it was very much appreciated. They had a room available at noon, which was three hours earlier than check-in time. There were no issues with the room the entire stay. We found the bed to be very comfortable and slept very well. There is some street noise (we were on the seventh floor) but we didn’t notice it too much. There are about three English-language channels on the TV.

The concierge, Felipe, was very helpful in booking several tours for us, including a city tour, a trip to Concha y Toro winery, and day trips to Valparaiso/Vina del Mar and Isla Negra.

One issue we had was the wifi worked very sporadically on our i-phones and we were only able to use them for about two days. The rest of the days we had to check our e-mail on the computers on the first floor. Fortunately, they were always available and we never had to wait.

Breakfast was good and they changed it up a little bit from day to day. It included hot items such as scrambled eggs, potatoes, sometimes black beans, pastries, yogurt and wonderful fresh fruits, including cherries (delish) and strawberries. The coffee was very good. I was expecting Nescafe, but it was real coffee. Macarena (the hostess) was a treasure and greeted us by name after a few days.

The gym, although on the small side, was adequate for limited workouts, mainly cardio, with nice views of the city. The “techno-gym” machines were interesting and different, with a wall touchscreen to tutor you through the different workstations. However, we found that it took too much time to learn how to use them for specific muscle groups.

The location is excellent and there were very nice restaurants within walking distance, some at the Costanera Mall across the street and some in both directions from the hotel. We really enjoyed Liguria, Café Melba, Tanta and Tiramisu, all within easy walking distance. There are several subway stations within walking distance also. We found the Tobalaba station to be the most convenient. Las Leonas and El Golf are also close.

We would definitely stay at the Radisson if we return to Santiago.

  • Stayed: January 2014, traveled as a couple
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5  Thank shario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

We picked the Radisson for our Santiago trip for two reasons: price and location, having noted Tripadvisor reviews mentioning a need for renovation. The choice worked out better than expected. There is some need for renovation: new carpeting in the upstairs corridors would make a big difference. There's also some exposed brick in the common rooms downstairs that looks dated. But these are small things. Overall the property is holding up well, thank you.
The rooms are fine and ours had three particularly nice touches (1) a strip of US plug outlets on the top of the desk, (2) windows in the bathroom, and (3) a little entrance way at a right angle to the room proper. The location was even better than expected. We take the Metro when exploring cities and the Metro stop in this case is close, closer than would have been the case with a lot of the other big name hotels. There's also a big shopping center plus Starbucks right across the street, for us an unexpected convenience. The service was fine across the board. And the price was right.

  • Stayed: January 2014, traveled as a couple
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2  Thank GuillermoAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Santiago
#13 Family Hotel in Santiago
#13 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#23 Luxury Hotel in Santiago
Price Range: $139 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Official Description (provided by the hotel):
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 
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Also Known As:
Radisson Santiago
Santiago Radisson

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